OPERATIONS ANALYST I - 64081024

State of Florida

3d • Onsite

About The Position

This position provides administrative analysis for the Training and Special Projects section of the Bureau of Child Care Food Programs. The incumbent complies with and monitors compliance (when applicable) of the mandatory requirements in Section 215.422, FS and Chapter 69 I - 40, FAC. This is a highly responsible position. The incumbent in this position will be required to complete a certification twice a year stating that all time worked has been for the Child Care Food Program.

Requirements

• Knowledge of office procedures and practices; principles and techniques of effective communication; the methods of data collection; basic arithmetic.
• The ability to understand and apply applicable rules, regulations, policies and procedures; to deal with the public in a tactful and courteous manner; to perform basic arithmetical calculations; to work independently; to utilize problem-solving techniques; to plan, organize and coordinate work assignment; to communicate effectively; to establish and maintain effective working relationships with others.
• Ability to operate a personal computer and use standard software packages.
• Two years of secretarial or clerical work experience.
• Incumbent is considered to have regulatory responsibilities in that s/he shall determine a regulated entity’s compliance with federal, state or local statutes or regulation; or determine or recommend whether the agency should issue, revoke, cancel or suspend an entity’s participation in a government program; or approve or recommend administrative transactions between the agency and a regulated entity.
• Incumbent is subject to the requirements of Chapter 112, F.S., Chapter 60L-36, F.A.C. and DOH Policy 30-2-07 with which s/he is required to be thoroughly familiar.
• Incumbent may have access to records containing social security numbers in the performance of job duties.
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

Nice To Haves

• Two years of secretarial or clerical work experience.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience.
• Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.
• A high school diploma or its equivalent can substitute for one year of the required work experience.

Responsibilities

• Provide assistance via telephone and email to prospective contractors in completing the Prospective Contractor Intake Form. This involves confirming that organizations meet eligibility requirements and have all required documents to participate in the Child Care Food Program. This process includes approving the intake form that the prospective contractor submits with their organization information, as well as reviewing various websites to verify financial viability and program accountability of the institution. Should any violations be identified, the institutions are notified of the policies concerning the findings relating to the food program.
• Receives and reviews contractor documents and updates for multiple Child Care Food Programs. When necessary, consult with contractors and/or state officials to verify submitted information. Upon approval, updates the bureau’s Management Information and Payment System (MIPS).
• Responsible for training new employees in support staff positions on administrative duties for the bureau. Provides backup assistance to other sections’ staff when necessary (mailings, data entry, and approval processing).
• Disseminates necessary documentation, policies, and program resources to contractors and program staff. Receives, refers and replies to telephone inquiries.
• Prepares travel reimbursement vouchers, provides Level 2 purchasing card approvals. Maintains required records for travel and p-card charges.
• Develops and implements records management system and assures compliance with federal and state records management requirements. Reviews bureau’s online data management system and consults with system project manager to identify problems and provide solutions. Scans training documents for storage in the electronic file storage system.
• Assists the section administrator with the planning, coordination, and scheduling of training sessions for contractors and staff. This includes topical research, materials for development and printing, and scheduling speakers and rooms.
• Reviews forms and reports and confers with management and contractors to identify problems and possible solutions.
• Performs other related duties as assigned.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED