Operations Analyst I

NBT Bancorp•Norwich, NY

13h

About The Position

Researches and analyzes problems, policies, services, and systems in order to correct issues and make recommendations to management for enhancements and best practices. Analyzing may be done to resolve issues, keep pace with the market place, and ensure compliance with government regulations or to maximize efficiency.

Requirements

High School diploma or GED
Accounting principles
organizational skills
Basic banking practices
knowledge of bank products, services and systems
Strong communication and interpersonal skills
PC skills in a Windows environment to include Word/Excel
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

Nice To Haves

Could occasionally be required to work outside of normal business hours including evenings or weekends.

Responsibilities

Research and document operational and systematic issues/problems as they occur in the daily workflow, taking necessary steps to correct such problems in a timely manner.
Perform special projects as required by management.
Represent the bank with technology providers to resolve problems and request enhancements. Organize and retrieve information as required.
Research and evaluate products and services relative to operating procedures and system functionality in order to make recommendations for consideration by management.
Act as a liaison between operations and various user departments.
Other duties as assigned.