TDS Operations Analyst I

TD•Montreal, QC

2d•CA$52,700 - CA$74,400•Onsite

About The Position

The Operations Analyst I is part of a team of approximately 15 reporting to the Manager Loans & Settlements. This role is responsible for the handling of credit, loan administration, and Trade Finance settlements. The role involves managing credit limits, creating deals, facilities, and processing transactions in Loan IQ. It also includes processing and verifying various types of loans such as Export Credit Agency loans, trade loans, syndicated loans, and supply chain financing. A key aspect of the role is reviewing and ensuring all required documentation and approvals are in place before approving and executing credit requests, loan funding, and other payment-related functions. The analyst must also review and understand loan summaries, agreements, and other relevant documentation before processing transactions. The role requires executing transactions and ensuring proper settlement of payments, fees, receivables, and cash flows. Prioritization and workload management are essential to meet business Service Level Agreements. Maintaining staff competence through training and ensuring staff perform at maximum capability is also a responsibility. Adherence to firm and industry regulations, including AML Enhanced Due Diligence and Anti-Boycott Procedures, is mandatory. Delivering excellent customer service through problem resolution and handling complex issues is expected. Investigations and escalation of non-standard or high-risk transactions are part of the job. The role involves executing processing responsibilities across various environments, including those with non-standard practices, multiple systems, manual/automated processes, and multiple jurisdictions. Daily, weekly, monthly, and quarterly reports must be executed, along with ad-hoc requests. Identifying areas for improvement, recommending, and implementing process enhancements to reduce redundancy is encouraged. Supporting the team through continuous knowledge development and promoting team effectiveness and a positive work environment are also key aspects.

Requirements

2 years' experience in a credit environment.
Highly organized and have ability to work within stringent deadlines.
Position requires strict attention to accuracy, details, and timelines.
Possesses strong analytical and problem-solving skills and sound judgment.
Possesses experience in loan administration and non-negotiable documentation.
Be flexible to handle change, innovative, proactive, self-starter.
Excellent communication skills (oral and written), and ability to interact with Senior Management.
Knowledge of Microsoft Office required.

Nice To Haves

bachelor's degree in finance, International Business, or other related discipline an asset.
Knowledge of URR725, UCP600, URC522 are an asset.
Knowledge of Trade 360 system and Loan IQ system is an asset.
Spoken and written knowledge of French language is an asset.

Responsibilities

Manage Credit Limits.
Create deals, facilities and process and release transactions in Loan IQ.
Process and verify Export Credit Agency loans, trade loans, syndicated loans, supply chain financing and other Trade Finance Structure Financing.
Review, verify, and ensure all required documentation and approvals are in place prior to approving and executing credit requests, loan funding and/or other payment related functions.
Review and ensure documentation such as loan summary, loan agreement, Cairo, Documentary Letters of Credit & Collections' terms, and conditions, etc. are read and understood before processing and/or releasing any transaction.
Execute transactions and ensure all payments and fees, receivables and cash flows are properly settled.
Prioritize and manage own workload and that of the team to complete and deliver transaction processing or other processing activities accurately and timely as per the business Service Level Agreement.
Maintain staff competence by ensuring that staff skills or knowledge gaps are met with appropriate training and to ensure staff can perform at maximum capability.
Follow firm and industry regulations and operating practices in completing and recording transactions including AML Enhanced Due Diligence and Anti-Boycott Procedures.
Deliver excellent customer service by dealing with problem resolution and complex issues.
Complete investigations and escalate nonstandard, high risk transactions or other activities as appropriate.
Escalate customer/processing issues and gaps where necessary to ensure legendary service is maintained.
Execute processing responsibilities involving one or more of the following: Transactions or activities with a lack of market standards or practices. Non-standard processing environment. Multiple step transactions. Several systems or applications. A combination of manual and automated environments. Multiple jurisdictions (currencies, time zones).
Execute on all daily, weekly, monthly, and quarterly reports to internal and external partners.
Execute on ad-hoc and other requests.
Identify areas of improvement; recommends, implements, and monitors the achievement of process enhancements to reduce redundancy.
Support the team by continuously developing knowledge and participate fully in promoting team effectiveness and positive work environment.