OPERATIONS ANALYST I - 41500401

State of Florida • Fort Lauderdale, FL

6d • Onsite

About The Position

The Florida Gaming Control Commission is responsible for exercising all regulatory and executive powers of the state with respect to legal gaming, including pari-mutuel wagering, cardrooms, slot machine facilities, oversight of gaming compacts, and other forms of gambling authorized by state law, excluding the Lottery, as well as directly enforcing Florida’s gaming laws and combatting illegal gambling activities. The agency is overseen by five Commissioners who are appointed by the Governor, with Commissioners appointing an Executive Director who leads a team of more than 200 staff members. The mission of the Florida Gaming Control Commission is to preserve and protect the integrity of gaming activities through fair regulation, licensing, effective criminal investigation, and enforcement. The Commission offers a supportive work environment that fosters growth and collaboration.

Requirements

• High School diploma or its equivalent.
• Proficient computer skills to effectively utilize Microsoft Word, Outlook, Excel, and internet browser software programs;
• Competency in the operation of standard desktop computers, printers, and optical scanners;
• Strong customer service, written, and verbal communication skills.
• Aptitude to develop, absorb, and retain general knowledge of gaming operations;
• Ability to apply general office methods and procedures, filing, telephone techniques, and office equipment, as well as English usage, spelling, grammar, and punctuation; and
• Ability to work in a team environment, as well as a strong work ethic and self-motivation to work independently.

Nice To Haves

• Experience in office administrative or clerical fields.
• Experience in Versa Regulation and OnBase.
• Data entry/database experience.

Responsibilities

• Review facility inspection records, slot machine movement records, and related data to ensure accuracy and support monthly reporting requirements;
• Analyze inspection, machine activity, and licensing information and prepare data for management review;
• Review, verify, and upload internal control submissions into OnBase and SharePoint for annual slot machine facility license renewals and coordinate with facility personnel to resolve discrepancies;
• Maintain accurate electronic records by uploading and organizing approved internal controls and Office of Slot Operations documentation in designated systems;
• Assist with coordinating training activities and biannual meetings, including preparing agendas, training materials, and meeting arrangements;
• Maintain organized physical and electronic files, including inspection reports, audits, reviews, checklists, and other operational records;
• Provide professional customer service and assistance to license holders and agency employees;
• Perform special projects and assignments as directed by the Chief of Slots and Slot Operations Managers; and
• Perform other duties as assigned.

Benefits

• Low premium health, dental, vision, life, and supplemental coverage options!
• Paid personal time that includes annual leave, sick leave, nine paid holidays, and one personal holiday!
• Paid administrative leave for mentoring, volunteering, voting, and more!
• Family planning support that includes adoption benefits and paid/unpaid leave options for family and medical responsibilities!
• Retirement plans that include employer contributions (For more information, visit www.myfrs.com)!
• Deferred compensation plans!
• FREE basic life insurance plus additional options for you, your spouse, and children!
• Flexible Spending Accounts!
• Tuition waivers!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED