Operations Analyst I, Margins

StoneX Group•Mountain Brook, AL

6d•Onsite

About The Position

Provide support for a specific Operations team by performing work that is primarily routine in nature and specific to that team. Types of work performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

Requirements

Bachelor's degree in business, finance or related field or equivalent work experience
Series SIE, or equivalent (or ability to obtain within 2 months of employment)
Effective communication skills - oral and written, with an emphasis on customer service
Strong critical thinking and analytical skills with high attention to detail
Adaptable to change in a highly regulated industry
Proficiency in Microsoft Office 365 applications
Basic experience with database query building and/or SQL experience

Responsibilities

Maintain prompt and regular attendance
Maintain an understanding of team expectations and company policies
Shared responsibility for team phone and e-mail coverage
Provide back-up coverage for various team-specific tasks and responsibilities as needed
Keep management informed on any unusual requests and potential issues
Assist with general questions and inquiries from customers as needed
Develop and maintain strong relationships with other departments & lines of business
Identify potential new processes or applications that would increase both efficiencies and accuracy within the team to keep pace with the ever-changing environment
Accomplish tasks as assigned
Meet and occasionally exceed job expectations
Reliable in attaining expected results, timely and efficient
Requires moderate supervision