Operations Analyst / Executive Assistant

Howden•New York, NY

8d•$75,000 - $100,000•Hybrid

About The Position

Howden is seeking a highly organized and proactive Operations Analyst / Executive Assistant to support the head of their Mid Atlantic RWI division/Boston office, Co-Head of Latin America, Head of DC & Head of Chicago. This is a critical role within the broader operations team, serving as a key liaison between internal staff and external partners. The ideal candidate is detail-oriented, adaptable, and able to manage confidential information with discretion. This full-time role is based in our New York office, with hybrid flexibility.

Requirements

Bachelor’s degree or equivalent experience
2-5 years of experience years in an administrative support role, preferably supporting senior executives) in the Insurance, Financial Services, or M&A sectors preferred.
Excellent organizational and multitasking abilities; able to prioritize and meet deadlines in a fast-paced environment
Strong written and verbal communication skills with exceptional attention to detail
High level of professionalism, discretion, and integrity
Collaborative, team-oriented mindset with a proactive, can-do attitude
Technologically savvy; advanced proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
Demonstrated ability to plan ahead while staying adaptable to shifting priorities
Creative problem solver with a process-improvement mindset
Strong analytical and critical thinking skills.
Proficient in Microsoft Office Suite and Salesforce or comparable CRM’s.
Detail-oriented with strong organizational & analytical skills.

Nice To Haves

Familiarity with Representations and Warranties Insurance is advantageous but not required.
Experience supporting legal or finance professionals a plus

Responsibilities

Manage complex and dynamic calendars for Executives and members of their teams
Coordinate meetings, conference calls, and events with internal and external stakeholders
Arrange domestic and international travel, including accommodations and itineraries
Prepare, track, and reconcile executive expenses via Concur
Draft and edit correspondence, reports, and communications
Manage sensitive information with confidentiality and sound judgment
Greet guests and screen calls professionally
Support onboarding logistics for new hires
Manage incoming and outgoing mail, FedEx, and courier services
Maintain general office appearance and functionality
Support the New York office’s day-to-day administrative needs
Assist with scheduling, room bookings, catering, and logistics for meetings, retreats, and staff events
Participate in cross-functional projects and assist with office moves or space planning in partnership with the broader Admin team
Serve as liaison to vendors and service providers (e.g., maintenance, supplies, equipment repairs)
Monitor and order office supplies to ensure adequate inventory
Help maintain smooth operation of office systems and technology
Work with the broader Operations team to continuously improve internal processes and systems
Contribute to creating and implementing office policies and operational efficiencies