Operations Analyst-Administration pediatrics

The Nemours Foundation•Wilmington, NC

About The Position

This role combines operational and financial analysis responsibilities to support the efficiency, effectiveness, and financial vitality of the Department of Pediatrics operations. The position provides comprehensive data analysis, assists in developing and monitoring budgets, and drives process improvement initiatives. The analyst partners with clinical and administrative leadership to ensure accurate, timely, and actionable data for decision-making, while promoting financial literacy and operational excellence.

Requirements

Bachlors degree required
Advanced proficiency in Excel, financial systems (Lawson or equivalent), and analytics tools (Qlik Sense).
Familiarity with EMR systems (EPIC) and operational databases
1-3 years of job related experience

Responsibilities

Demonstrate proficiency in spreadsheets, databases, and financial systems.
Prepare reports and dashboards using tools such as EPIC, Qlik Sense, CHA Prospect, and other systems.
Create, maintain, and analyze internal and external databases to ensure accurate and timely financial and operational data including, but not limited to, billing analyses, template utilization, etc.
Analyze operational and financial data to identify trends, variances, and improvement opportunities.
Assist in developing and monitoring operational and capital budgets, including revenue and expenses.
Provide monthly financial statements and resolve data issues with Accounting and Budget teams.
Identify and investigate revenue opportunities; ensure accurate charge capture and billing.
Partner with leadership to review expense management and cost-saving opportunities.
Support staffing analysis and productivity measures across the Department of Pediatrics.
Monitor systems, recommend improvements, and implement changes to enhance quality of care and resource utilization.
Work with clinical and non-clinical teams to develop countermeasures for operational and financial challenges.
Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee’s supervisor.