Operations Administrator

Benchmark Education Company•New Rochelle, NY

65d•$70,000 - $80,000•Onsite

About The Position

The Operations Administrator is responsible for organizing, tracking, and managing all sales‑related events, conferences, trade shows, and internal/external meetings. This role ensures the sales team is fully prepared for each event by overseeing planning, logistics, communication, and coordination with internal stakeholders and external partners. The coordinator plays a key role in supporting sales engagement, brand visibility, and overall team efficiency.

Requirements

2–4 years of experience in event coordination, sales operations, or a related field.
Strong organizational and project‑management skills with the ability to manage multiple priorities.
Excellent communication skills and comfort working with staff at all levels.
Proactive, detail‑oriented, and able to anticipate needs.
Proficiency with Microsoft Office; experience with CRM or project‑management tools preferred.
Ability to travel occasionally as required for events.
Strong planning and execution abilities
Effective cross‑functional communication
Problem‑solving and adaptability
Time management and attention to detail
Customer‑service mindset in support of internal teams

Responsibilities

Maintain a comprehensive calendar of all sales events, conferences, trade shows, and key meetings throughout the year.
Research upcoming industry events and recommend participation to the leads based on business priorities.
Partner with sales leadership to determine staffing needs for each event.
Maintain an accurate record of attendance for all sales meetings, ensuring clarity on who attends which meetings and communicating updates to the relevant stakeholders.
Ensure all team members are informed in advance of event expectations, schedules, and responsibilities.
Prepare event briefs, agendas, and support materials for participating staff.
Liaise with Marketing, Operations, and Product teams to ensure the sales group has the appropriate collateral, messaging, and tools for each event.
Oversee post‑event follow‑ups, including lead handoff processes, debrief meetings, and insights reporting.
Maintain accurate event records, timelines, and project plans.
Provide regular updates to leadership on upcoming events, staffing assignments, and planning progress.
Track ROI measures such as attendance, leads, engagement, and team feedback.