Operations Administrator / Administrative Assistant

Interstate Waste Services•Danbury, CT

3d•$45,000 - $60,000•Onsite

About The Position

Interstate Waste Services (IWS) is seeking an Operations Administrator / Administrative Assistant to support the day-to-day operations of the Danbury, CT Hauling Depot. This role provides essential administrative and operational support to management, dispatchers, and frontline drivers and helpers, ensuring smooth daily operations. The ideal candidate will possess strong communication and computer skills, with the ability to multitask effectively.

Requirements

Must be at least 18 years of age and legally authorized to work in the United States.
High school diploma or GED is required.
Minimum of three years of experience in administrative or operations support, preferably in the sanitation industry.
Strong computer skills are essential, including proficiency in Microsoft Excel, Word, and Outlook.
Fluency in English is required.

Nice To Haves

Additional education is a plus.
Experience using Tower software is strongly preferred.
Bilingual Spanish-speaking skills are considered a strong asset.

Responsibilities

Support daily operations by checking in with drivers and helpers at the start and end of their shifts.
Ensure clear communication and documentation.
Regular data entry of route sheets, fuel usage, hours, miles, and driver surveys.
Handle occasional customer calls, relay messages between dispatch and drivers, and collect key paperwork such as DVIRs, tickets, and incident or injury reports.
Coordinate with sales and customer service teams on service updates.
Utilize the Tower software platform to manage operational needs.
Support dispatch functions when needed and trained.