Operations Administrative Coordinator

A. Duie PyleWest Chester, PA
Onsite

About The Position

A. Duie Pyle, a family-owned business since 1924, offers integrated transportation and distribution solutions in the Northeast. Supported by a vast network of LTL service centers, warehouse facilities, and dedicated locations, the company provides flexible and seamless integrated solutions tailored to customer needs. The company's mission is to provide outstanding service. This role supports the Dedicated Operations team by coordinating customer billing, processing driver payroll, providing administrative support to leadership, and resolving billing discrepancies with Accounts Receivable.

Requirements

  • High school diploma or equivalent required
  • Strong attention to detail with a high level of accuracy
  • Excellent organizational and time management skills with the ability to manage multiple priorities
  • Strong interpersonal, verbal, and written communication skills
  • Excellent customer service and problem-solving abilities
  • Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word
  • General understanding of business operations, accounting, and payroll principles
  • Ability to follow established policies, procedures, and confidentiality standards

Nice To Haves

  • Associate's degree or related administrative experience preferred
  • Previous experience in administrative support, billing, payroll, transportation, logistics, or accounting is preferred

Responsibilities

  • Processing accurate and timely billing for assigned dedicated customer accounts
  • Preparing and processing weekly driver payroll for dedicated operations, ensuring accuracy and compliance with established deadlines
  • Partnering with the Accounts Receivable team to research and resolve outstanding balances, invoice disputes, and other billing-related issues
  • Providing administrative support to Sales Directors and Operations Directors, including reporting, documentation, correspondence, and special projects
  • Maintaining accurate records and ensure data integrity across multiple systems
  • Prioritizing multiple tasks while meeting critical payroll, billing, and operational deadlines
  • Maintaining confidentiality when handling payroll, employee, and customer information
  • Supporting additional departmental and administrative projects as assigned
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