Development Operations & Administrative Coordinator

Cause Capacity•Arlington, VA

3d•$50,000 - $65,000•Hybrid

About The Position

Kakenya’s Dream is seeking a Development Operations & Administrative Coordinator who will help strengthen the systems, processes, and donor stewardship activities that fuel their mission. This role serves as the operational backbone to the Development team and a trusted support resource across the organization. It is responsible for coordinating donor stewardship activities, maintaining fundraising systems, supporting grant administration, managing recurring development processes, and ensuring that the behind-the-scenes work of fundraising runs smoothly and consistently. The ideal candidate is someone who loves creating order and structure, enjoys managing details and systems, takes pride in high-quality work, is proactive and dependable, thrives in a collaborative environment, and finds satisfaction in helping others succeed. This role is well suited for someone who enjoys being the person who keeps everything moving forward, ensures nothing falls through the cracks, and creates capacity for others to focus on strategic work.

Requirements

2–4 years of experience in nonprofit operations, fundraising operations, administration, project coordination, or a related field
Strong organizational and project management skills
Exceptional attention to detail
Ability to manage multiple priorities simultaneously
Strong written and verbal communication skills
Experience working with databases, CRM systems, or data management tools
Ability to work independently while collaborating effectively across teams
Commitment to Kakenya’s Dream’s mission and values

Nice To Haves

Experience with nonprofit fundraising operations
Experience using Bloomerang, Mailchimp, Givebutter, or similar platforms

Responsibilities

Manage all gift administration processes from receipt through stewardship, ensuring timely, accurate, and complete documentation of all contributed revenue.
Own tracking and administration of all fundraising revenue, including bank deposits, donor restrictions, pledges, in-kind contributions, and supporting documentation.
Coordinate donor acknowledgment, renewal, pledge reminder, and stewardship workflows.
Prepare and distribute donor communications, tax acknowledgments, stewardship materials, and donor recognition pieces.
Manage thank-you note processes and donor recognition activities across the organization.
Support donor inquiry management and maintain positive donor relationships through timely, professional communication.
Monitor donor stewardship activities, including acknowledgments, pledge follow-up, and donor touchpoints.
Partner with the Finance Assistant to ensure contributed revenue is accurately documented, reconciled, and transferred to accounting while maintaining appropriate separation of development and finance responsibilities.
Serve as the primary administrator of the organization’s CRM systems, including Bloomerang.
Evaluate existing development processes and recommend workflow improvements that increase efficiency, accuracy, and scalability.
Maintain donor records and ensure the accuracy, completeness, and integrity of constituent data.
Record and maintain gifts, pledges, donor activity, and fundraising transactions within Bloomerang.
Monitor and improve CRM data hygiene and system integrity.
Manage platform integrations and support data flow between Bloomerang, Mailchimp, Givebutter, and other fundraising systems.
Import, update, and maintain donor and constituent information.
Generate recurring fundraising, donor, campaign, and revenue reports to support organizational decision-making.
Support ongoing process improvements, automation initiatives, and system optimization efforts.
Track grant deadlines, reporting schedules, renewal timelines, and other fundraising deliverables.
Coordinate collection of information, documentation, and supporting materials for grant proposals and reports.
Conduct donor, prospect, corporate, and foundation research to identify new fundraising opportunities.
Maintain fundraising calendars, campaign timelines, development work plans, and project tracking tools.
Lead donor, research, proposal, and grant writing efforts.
Support implementation and administrative coordination of fundraising campaigns, appeals, and special initiatives.
Generate recurring fundraising, donor, campaign, and revenue reports.
Maintain fundraising dashboards and development performance metrics.
Support preparation of board reports, leadership reports, grant reporting, and development updates.
Monitor fundraising data and assist with performance tracking and trend analysis.
Ensure reporting accuracy and consistency across development systems.
Coordinate development meeting logistics, agendas, note-taking, and action-item tracking.
Support collaboration among Development, Communications, Finance, and Executive teams.
Coordinate production, printing, mailing, and distribution of donor communications, stewardship materials, and fundraising collateral.
Serve as liaison with print vendors, mail houses, and external partners supporting development activities.
Assist with special projects and organizational initiatives that strengthen development operations.
Support continuous improvement of development processes, workflows, and operational efficiencies.
Develop and document procedures that improve consistency, scalability, and effectiveness of development operations.
Maintain inventory of development print materials and supplies.
Participate in team meetings and organizational planning activities.
Perform other related duties as assigned.