Administrative Operations Coordinator

The Town of Middletown•Middletown, RI

3d•Onsite

About The Position

The Administrative Operations Coordinator is a manager-level position responsible for coordinating the library’s administrative, financial, and operational support functions. This position manages payroll and scheduling systems, tracks and monitors the library budget, coordinates public use of library spaces, and serves as a central point of contact for administrative communications, vendors, and internal processes. This role centralizes administrative and financial responsibilities that support efficient library operations and ensures accuracy, consistency, and compliance across multiple systems. The Administrative Operations Coordinator coordinates and supports these functions in collaboration with the Library Director and Assistant Director, helping to ensure that key processes are completed accurately and on time.

Requirements

Strong organizational skills and attention to detail
Ability to manage multiple systems and deadlines simultaneously
Ability to handle confidential information with discretion
Proficiency with Google Workspace
Strong initiative, flexibility, and a collaborative mindset
Excellent interpersonal, written, and verbal communication skills
Ability to work with a diverse public and promote a welcoming, inclusive environment
Ability to work effectively and collaboratively with staff, patrons, vendors, and community partners
Commitment to equitable access, intellectual freedom, and inclusive services
Associate’s degree or equivalent required
Must be able to communicate effectively both orally and in writing
Must have the ability to establish and maintain effective working relationships with co-workers, vendors, customers, Town officials, and the general public
Must have the ability to work well with people of all ages, abilities, ethnicity, sexual orientation, and gender identity, with an aptness to relate successfully with people of all backgrounds
Must possess/project a welcoming demeanor, positive attitude, patience, and a professional appearance
Must demonstrate exemplary customer service skills
Be self-directed, flexible, motivated, able to prioritize tasks, strong organizational skills, and attention to detail
Must possess strong computer and technology skills as applicable in the library environment
A valid driver’s license is required
Must successfully complete a background check

Nice To Haves

Experience with payroll and scheduling systems (ex, ADP, LibStaffer) preferred
Familiarity with municipal financial systems (ex, MUNIS) preferred
Bachelor’s degree preferred
Coursework or background in business, accounting, or finance preferred
Experience in administrative support, payroll, finance, or municipal operations preferred
Experience working in a library or public sector environment is a plus

Responsibilities

Organize, process, and submit payroll for approval accurately and on schedule. Enter, maintain, and audit staff schedules and timekeeping records. Draft and maintain staff schedules in coordination with department heads. Track employee time off and maintain accurate internal records and balances.
Process invoices, billing, and payments in municipal financial system (MUNIS). Maintain ongoing tracking of budget expenditures and available balances. Monitor budget activity and proactively flag discrepancies or concerns.
Assist with compiling financial and statistical data for Board reports, state reporting, and other required submissions.
Coordinate and support library meetings and events, including materials preparation and setup. Prepare and post agendas, minutes, and public notices in compliance with Open Meetings requirements.
Assist with grant documentation, reporting, or financial tracking as needed.
Manage and respond to all room reservation requests. Coordinate display case, art display, and lobby tabling requests.
Maintain facility scheduling calendars and ensure consistent application of policies.
Serve as the primary point of contact for external groups using library spaces.
Serve as the first point of contact for the administrative office (phone, email, and in-person inquiries).
Coordinate communication with vendors, service providers, and external partners.
Order and maintain inventory of office and operational supplies.
Maintain confidential personnel files.
Receive, reconcile, and deposit funds, grants, and donations in accordance with Library and Town procedures.
Assist with maintaining up-to-date information on the Library and Town websites.
Coordinate logistics related to food pantry donations and volunteer support.
Assist with community initiatives, partnerships, and special projects as assigned.
Prioritize workload to ensure payroll, scheduling, and financial operations are completed accurately and on time.
Participate in library wide initiatives and promotional efforts, such as contributing to social media, newsletter content, or marketing campaigns as needed.
May assist with program support as needed and as time allows, with priority given to administrative and operational responsibilities.
Attend appropriate meetings and trainings, as assigned.
Act as Person in Charge in the absence of higher-level staff, ensuring safe and effective library operations.
Open and close the library as assigned, including routine safety checks and maintaining staff areas.
Work cooperatively as part of the library’s Leadership Team to provide feedback on public services, recommend policy updates, and improve workflows.
Perform other related job duties as necessary, including but not limited to other duties at lower grade levels.