Home Care Operations Administrative Assistant (Remote)

Tandem Care Inc • Los Angeles, CA

3d • Remote

About The Position

Tandem Care is seeking an organized, detail-oriented Operations Administrative Assistant to support its leadership team remotely. This part-time role focuses on ensuring the operations team has accurate data, organized records, up-to-date documentation, and administrative support. The position is ideal for someone who enjoys systems, documentation, spreadsheets, process improvement, and keeping projects moving forward, and it is not a customer-facing role. The ideal candidate enjoys creating order, improving processes, and ensuring nothing falls through the cracks.

Requirements

• At least 2 years of experience in administrative support, operations, HR administration, quality assurance, project coordination, or a similar role
• Strong experience with Microsoft Excel or Google Sheets
• Excellent organizational and time management skills
• Experience working remotely and independently
• Comfort learning multiple software systems and technology platforms

Nice To Haves

• Experience supporting healthcare or home care operations is a plus

Responsibilities

• Track caregiver attendance, call-outs, tardiness, and reliability metrics
• Prepare reports and scorecards for leadership meetings
• Draft and organize HR documentation, coaching records, and employee paperwork
• Coordinate meetings, calendars, and supporting documentation
• Update and maintain company SOPs, internal guides, and knowledge base articles
• Monitor compliance items and follow up on expiring caregiver documentation
• Perform quality assurance reviews and identify missing or inconsistent information
• Assist with recurring operational projects, audits, and administrative initiatives
• Maintain accurate documentation across multiple systems and databases

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed