Home Care Administrative Float

Masonicare Corp • Wallingford, CT

4d • Onsite

About The Position

The Home Care Administrative Float provides analytical and administrative support to enhance operational efficiency within the Support Services Department. This role involves administrative coordination to support department goals and objectives.

Requirements

• High school Diploma or equivalent.
• 2-4 years healthcare experience
• Comprehensive understanding of regulatory requirements.
• Knowledge of medical record policies and procedures.
• Proficiency in Microsoft Office suite.
• Familiarity with electronic medical record systems.
• Training in business or evidence of satisfactory work experience.
• Maintains current Drivers’ License and auto insurance

Responsibilities

• Responsible for assisting the Eligibility and Authorization Team with verifying insurance and eligibility, requesting and following up on authorizations; and running reports as needed.
• Responsible for assisting with all administrative functions of the Hospice program including but not limited to the following: integrity of the IDT agenda, ensuring CTI, Re-CTIs and all face-to-face documents are completed accurately and timely, sending DNR paperwork via Adobe to the medical director and following process to ensure it comes back signed, ensuring signing provider is the provider noted on the patients Notice of Election and the hospice certification, receiving appropriate paperwork to change signing MD, running recurring charge report and addressing errors, and notifying vendors including DME and SNF of pertinent information.
• Responsible for assisting with all support services functions including but not limited to: ordering medical and office supplies as needed, maintaining current counts of PPE and assembling new kits as needed, ensuring an adequate supply of admission packets are available for clinicians including any and all specialty packets, working with HIM to ensure medical record requests are fulfilled, maintaining the emergency box and MSDS binders for the branch, monitoring accuracy of non-clinical data in EMR including address, MD, events, insurances, performing audits as requested, greeting visitors, sorting mail and managing telephone traffic in a courteous and professional manner.
• Responsible for assisting the scheduling department’s functions including but not limited to: assigning, moving and cancelling visits for clinicians and HHAs as appropriate, assigning all nursing visits to case manager for the certification period, updating model calendars and entering case managers/other personnel into patient chart, creating weekly staffing notifications and end of day nursing numbers, updating PING emails, notifying branch management of unassigned visits, running reports for new admissions, calling, informing patients of upcoming HHA schedules or HHA absences, responsible for HHA missed visit process, completing IDT spreadsheet, and triaging emails and phone calls.
• Works on special projects and participates in designated committees as assigned.
• Can be depended upon to report to work on-time, use time off appropriately, and complete annual education & medical requirements.
• Communicates effectively and tactfully with clients, recognizing their age, cultural diversity, needs, abilities and physical condition.
• Performs other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED