Operations Admin Clerk

LANTA Transportation•Allentown, PA

13d•Onsite

About The Position

The staff position responsible for the daily booking and payroll for the location to which the clerk is assigned. The duties include recording payroll statistics, daily booking, answering consumer information calls, and assisting with customer inquiries.

Requirements

High school diploma or equivalent
A minimum of one year's experience in related work.
Works effectively in a fast-paced environment with competing priorities and frequent deadlines.
Able to maintain a professional attitude and demeanor in all situations.
Excellent verbal and written communication skills.
Strong attention to detail and organizational skills.
Ability to operate office machines.
Weekend availability (Saturdays and Sundays) is required.
Ability to multitask independently with minimal supervision and guidance.
Proficient in Microsoft Office, including Word and Excel.
Ability to perform mathematical calculations.

Responsibilities

Assigning buses to LANtaBus operators during certain hours.
Daily processing of payroll, tracking attendance of LANtaBus operators.
Ensuring proper allocation of resources.
Daily booking of operator assignments including sick and vacation hold downs.
Preparing various reports and statistics as required.
Managing office filing systems and maintaining records.
Communicating with Customer Service to supply schedules and service disruption alerts when needed.
Working with employees and vendors for processing uniform orders and maintaining records of employee uniform accounts.
Tagging lost and found items recovered from buses.
Answering incoming phone calls from hotline.
Verifying policy change sign off with drivers, maintaining vacation picks for drivers, preparing run guides and copies of boards for drivers before board picks.
Performing other duties as assigned.