Operational Technology Safety & Access Student Assistant

University of South Florida•Tampa, FL

About The Position

The Operational Technology Safety and Access Student Assistant supports the systems, processes, and infrastructure used to manage campus access control, credentialing, and operational technology security initiatives. The role offers hands-on experience with access technologies, physical security-related systems, documentation, data validation, system monitoring, and operational support. The student works collaboratively with Operational Technology staff to maintain accurate access records, support access control technologies, validate system data, document procedures, and assist with modernization efforts related to campus safety and access operations. Students support operational activities such as record validation, access-related support, documentation, quality assurance reviews, reporting, system audits, data verification, process improvement, and participation in operational technology projects. The team uses collaborative project management practices, including Agile and Scrum principles where appropriate, along with documented processes, issue tracking, and team-based operational support. The position is paid at $15.00 per hour for 20 hours per week. The listed work schedule is Monday through Friday, with shift hours of 8 a.m. to 5 p.m. The selected candidate must have current U.S. work authorization; visa sponsorship is not available. The candidate must be a current USF student.

Requirements

High school diploma or equivalent.
One year of general office experience.
Must be a current USF student.
Must have current work authorization in the United States; the position is not eligible for visa sponsorship.
Demonstrated growth mindset, communication, collaboration, client focus, ownership, and outcome-driven work practices.

Responsibilities

Assist with supporting campus access control and safety-related operational technology systems.
Help validate access records, user information, and system data for accuracy and completeness.
Assist with monitoring operational technology systems and reporting issues to full-time staff.
Support credential and access-related administrative processes and documentation.
Perform quality assurance checks on system configurations, records, and operational procedures.
Document configurations, processes, testing activities, and operational procedures.
Assist with troubleshooting basic hardware, software, and communication issues under supervision.
Support data collection, reporting, and maintenance activities related to access and safety operations.
Collaborate with technicians and administrators on operational technology initiatives and projects.
Participate in team meetings and provide updates on assigned tasks.
Learn and apply best practices related to operational technology, physical security systems, and access management.
Provide technical and administrative support for ongoing infrastructure modernization initiatives.
Assist with system audits, data verification, process improvement efforts, and other tasks supporting Safety and Access operations.