Operational Support and Technology Admin

ABM USNew York, NY
$65,000 - $65,000Onsite

About The Position

The Operational Support and Technology Admin is the main ABM team member coordinating all work order and data analytics regarding quality control, completion of periodic services, and completion of day policing. The position oversees the automated reporting systems that communicate ABM’s analytics internally to our site team and ABM’s field operations management, as well as to the client. This position will interface directly with service workers and foremen, day and night, train and align service workers on the use of technology, and review their use of the systems.

Requirements

  • Experience in data analytics.
  • Experience with quality control.
  • Experience with periodic services.
  • Experience with day policing.
  • Experience overseeing automated reporting systems.
  • Ability to interface directly with service workers and foremen.
  • Ability to train and align service workers on technology use.
  • Ability to review system usage.

Responsibilities

  • Coordinate all work order and data analytics regarding quality control.
  • Oversee the completion of periodic services.
  • Oversee the completion of day policing.
  • Oversee automated reporting systems that communicate ABM’s analytics internally and to the client.
  • Interface directly with service workers and foremen, day and night.
  • Train and align service workers on the use of technology.
  • Review service workers' use of systems.

Benefits

  • Comprehensive benefits package
  • Company incentive or bonus program
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