Operational Specialist (Part Time)

CSA Global•Washington, DC

1d•Onsite

About The Position

Client Solution Architects (CSA) is seeking a part-time Operations Specialist to provide onsite support to a Navy client at the Shore Enterprise Operations Center (SEOC), located at the Washington Navy Yard in Washington, DC. The role supports required monthly hours to maintain system access and provides backup for full-time Operations Specialists. It includes 12-hour-per-day onsite support and responsibility for maintaining situational awareness and understanding in accordance with Commander’s Critical Information Requirements, local directives, and standard operating procedures. The work may be performed independently and serves as a first line of critical information flow for the command. The Operations Specialist monitors unclassified and classified SEOC systems, reviews and analyzes operational reporting, and disseminates critical updates. The role identifies trends, patterns, anomalies, vulnerabilities, and potential impacts on Shore Enterprise readiness and continuity of operations. It also supports crisis response and planning, provides briefings and responses on behalf of the Government representative, executes Continuity of Operations plans when directed, tracks SEOC equipment, and follows applicable security, COMSEC, and Navy Information Assurance requirements. The position requires handling classified material within an open-secret secure space.

Requirements

Must possess and maintain an active Secret Clearance.
At least five years of combined experience in continuous operations center watch standing and evaluating operational intelligence or reporting to identify trends.
Experience monitoring unclassified and classified Command and Control or C4I systems, screening high volumes of message traffic, and maintaining situational awareness in a high-tempo, 24/7 environment.
Knowledge of the National Incident Management System, Incident Command System, US Navy reporting processes such as OPREP-3, and crisis action planning.
Proficiency with Microsoft Office, especially Excel features such as pivot tables and data modeling, SharePoint list management, and data visualization tools such as Power BI.
Experience synthesizing multi-source operational reporting to identify historical patterns and conduct root cause analysis, gap analysis, and Course of Action development.
Strong written and oral communication skills, with the decorum, temperament, and bearing to brief Flag Officers and senior civilian executives during rapidly evolving incidents.
In-depth knowledge of Emergency Management Program Assessment.

Nice To Haves

Bachelor’s and master’s degrees in Emergency Management, Disaster Preparedness/Response, Analytics, Public Policy, Public Administration, or Business Administration.
Direct knowledge of or experience with the Navy installation Emergency Management program.

Responsibilities

Synthesize and analyze incoming reporting, including SITREPs, spot reports, and global installation messages, to identify and recommend operational trends, patterns, and anomalies.
Conduct root cause analysis and in-depth assessments of operational reporting to identify localized or enterprise-wide vulnerabilities and support the Commander’s decision-making.
Use reporting trends and established triggers to develop data-driven recommendations and predictive analysis for incident response, force protection, and crisis action planning.
Assess cross-domain operational reporting to determine impacts on Shore Enterprise readiness and continuity of operations.
Integrate and translate Navy Component Commander and TYCOM operational data into enterprise-wide trend models to improve fleet integration and communication.
Establish and maintain data architecture for compiling, organizing, assessing, and rapidly disseminating trend analyses.
Provide continuous 24/7 SEOC operational coverage.
Monitor unclassified and classified SEOC information systems for updates, alerts, and operational changes.
Screen, categorize, analyze, and format incoming message traffic for rapid distribution, and disseminate critical intelligence and situational updates in real time.
Support Crisis Action Team operations using the C4I Suite and other available SEOC information systems.
Prepare approved oral and written responses and high-level briefings for queries on behalf of the Government representative.
Execute Continuity of Operations plans when directed.
Track SEOC equipment status and report in accordance with local policy and standard operating procedures.
Follow local security procedures and regulations for secure communications equipment, support Navy Information Assurance requirements, and properly handle classified material.