Operational Risk Oversight Officer-Technology, Data and Operations

Truist•Greensboro, NC

1d•$160,000 - $170,000•Onsite

About The Position

The Operational Risk Oversight Officer is a key contributor to Truist’s second line-of-defense Operational Risk Oversight team, providing independent risk oversight for the Technology, Data, and Operations team. The officer works with Business Unit Risk Executives, Risk Oversight, Risk Program Owners, and other senior leaders to advise on operational risk, effectively challenge Operational and Enterprise Risk Programs, and independently identify and assess operational risks in assigned areas. The role may be based at any Truist hub location and requires working on-site five days per week. Remote work is not available. The position is regular and works first shift. Occasional overnight travel may be required.

Requirements

Bachelor’s degree with a major in a financial-related discipline, such as accounting, business, or finance, or equivalent education and experience.
At least 10 years of banking or risk management experience, with subject matter expertise in the area of oversight.
Strong understanding of Operational and Enterprise Risk Frameworks, including risk identification and assessment.
Working knowledge of enterprise Governance Risk and Compliance (eGRC) platforms and tools, such as RSA Archer.
Subject matter expertise related to business functions, which may include deposits, consumer lending, payments, investment banking, commercial lending, human resources, legal, or finance.
Strong business acumen, problem-solving, critical-thinking, influencing, and decision-making skills.
Ability to work independently and navigate ambiguity to deliver value.
Time-management skills and adaptability in a dynamic, complex work environment with multiple concurrent deliverables.
Demonstrated ability to organize and manage complex initiatives and deliver high-quality, executive-level work products.
Excellent interpersonal and communication skills, including the ability to establish credibility with all levels of management.
Comfort with data and applying analysis to derive useful insights.
Proficiency with Microsoft Office products.
Ability to travel, occasionally overnight.

Nice To Haves

At least 15 years of banking or risk management experience, with subject matter expertise in the area of oversight.
Postgraduate degree in accounting, business, finance, or a related field, or equivalent education and related training.
Audit experience.
Familiarity with financial services laws, rules, regulations, and risk management standards, such as CFPB requirements, SR 15-19, Basel Committee on Banking Supervision standards, SEC requirements, Sarbanes-Oxley, and FINRA requirements.
Professional designation or certifications related to risk management or the assigned area of oversight.

Responsibilities

Provide independent risk oversight for Truist business units by identifying, monitoring, mitigating, and reporting operational risks, and escalating key matters to relevant executives and senior leaders.
Review and challenge first line-of-defense risk program execution, including risk and control self-assessments, scenario analyses, loss analyses, change risk assessments, readiness assessments, key indicators, and risk identification.
Document effective challenge in Archer or other prescribed solutions and issue findings in accordance with the Enterprise Issues Management Policy.
Attend business unit risk committees, working groups, and relevant steering committees; engage regularly with second line-of-defense partners to stay informed about operational risk drivers.
Participate in strategic initiatives with broad operational and enterprise impact, and provide leadership and strategic direction in designing solutions to complex problems.
Strengthen a proactive risk culture and establish productive partnerships across the organization, including direct engagement with executives and senior management to influence operational risk management outcomes.
Serve as a subject matter expert and steward of Operational and Enterprise Risk frameworks; independently oversee the adequacy of operational controls in support of business outcomes, strategic and financial goals, and risk appetite.
Monitor legal, regulatory, compliance, and audit matters for assigned business unit oversight areas; ensure timely action and monitor risk exposures, concentrations, and limits for compliance with risk appetite.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division