Operational Resilience Engineer
About The Position
The Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond managing incidents — it focuses on independent delivery of end-to-end engineering solutions that make Cboe's operational environment faster, smarter, and more resilient. The Operational Resilience Engineer designs and builds automated workflows across incident management, BCP/DR, change management, and compliance evidence collection. They integrate operational systems, develop AI-assisted workflows, and create self-service tooling that reduces manual toil and improves operational metrics across Technology and Operations.
Requirements
- Minimum 2 years of demonstrated computer science, computer networking, and/or computer infrastructure related experience.
- Bachelor’s degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or a related discipline.
- Excellent written and verbal communications skills including demonstrated ability to write in explanatory and procedural styles for multiple audiences.
- Ability to effectively lead meetings in a technical setting among multiple stakeholders with varied backgrounds and viewpoints.
- Strong troubleshooting and problem-solving skills.
- Ability to work well under pressure.
- Knowledge in one or more critical operational risk control processes — such as incident management, BCP/DR, change management, capacity planning, or asset management.
- Strong engineering capabilities including APIs, cloud automation, CI/CD, event-driven architecture, workflow orchestration, and observability tooling.
Nice To Haves
- Experience with Atlassian Suite products
- Experience responding to and/or documenting technical incidents
- Experience developing AI-assisted workflows
- Demonstrated leadership experience, especially in a technical setting
Responsibilities
- Building end-to-end automations that streamline incident lifecycle management, from detection through Learning Review and post-incident action tracking
- Integrating operational systems to enable real-time data flow across incident, change, and compliance platforms
- Developing AI-assisted workflows to enrich incidents, surface risk signals, and accelerate decision-making
- Automating change management processes including risk scoring and compliance evidence collection
- Creating policy validation pipelines and maintaining operational documentation and procedures
- Delivering self-service tooling that empowers Technology and Operations staff to act independently
- Driving continuous improvement in operational metrics through instrumentation and observability
Benefits
- Fair and competitive salary and incentive compensation packages with an upside for overachievement
- Generous paid time off, including vacation, personal days, sick days and annual community service days
- Health, dental and vision benefits, including access to telemedicine and mental health services
- 2:1 401(k) match, up to 8% match immediately upon hire
- Discounted Employee Stock Purchase Plan
- Tax Savings Accounts for health, dependent and transportation
- Employee referral bonus program
- Volunteer opportunities to help you give back to your communities
- Complimentary lunch, snacks and coffee in any Cboe office
- Paid Tuition assistance and education opportunities
- Generous charitable giving company match
- Paid parental leave and fertility benefits
- On-site gyms and discounts to other fitness centers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
