Operational Resilience Engineer

Cboe Global Markets•Overland Park, MO

1d•Hybrid

About The Position

The Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond managing incidents — it focuses on independent delivery of end-to-end engineering solutions that make Cboe's operational environment faster, smarter, and more resilient. The Operational Resilience Engineer designs and builds automated workflows across incident management, BCP/DR, change management, and compliance evidence collection. They integrate operational systems, develop AI-assisted workflows, and create self-service tooling that reduces manual toil and improves operational metrics across Technology and Operations.

Requirements

Minimum 2 years of demonstrated computer science, computer networking, and/or computer infrastructure related experience.
Bachelor’s degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or a related discipline.
Excellent written and verbal communications skills including demonstrated ability to write in explanatory and procedural styles for multiple audiences
Ability to effectively lead meetings in a technical setting among multiple stakeholders with varied backgrounds and viewpoints
Strong troubleshooting and problem-solving skills
Ability to work well under pressure

Nice To Haves

Experience with Atlassian Suite products
Experience responding to and/or documenting technical incidents
Experience developing AI-assisted workflows
Demonstrated leadership experience, especially in a technical setting

Responsibilities

Building end-to-end automations that streamline incident lifecycle management, from detection through Learning Review and post-incident action tracking
Integrating operational systems to enable real-time data flow across incident, change, and compliance platforms
Developing AI-assisted workflows to enrich incidents, surface risk signals, and accelerate decision-making
Automating change management processes including risk scoring and compliance evidence collection
Creating policy validation pipelines and maintaining operational documentation and procedures
Delivering self-service tooling that empowers Technology and Operations staff to act independently
Driving continuous improvement in operational metrics through instrumentation and observability

Benefits

Fair and competitive salary and incentive compensation packages with an upside for overachievement
Generous paid time off, including vacation, personal days, sick days and annual community service days
Health, dental and vision benefits, including access to telemedicine and mental health services
2:1 401(k) match, up to 8% match immediately upon hire
Discounted Employee Stock Purchase Plan
Tax Savings Accounts for health, dependent and transportation
Employee referral bonus program
Volunteer opportunities to help you give back to your communities
Complimentary lunch, snacks and coffee in any Cboe office
Paid Tuition assistance and education opportunities
Generous charitable giving company match
Paid parental leave and fertility benefits
On-site gyms and discounts to other fitness centers