Operational Readiness Manager

Hatch • St. John's, NL

10d • Hybrid

About The Position

CORE brings together the necessary elements of a project to achieve nameplate value and deliver peak asset performance. We take a staged approach to verifying technical readiness and ensuring organizational preparedness, right up to achieving full operational capacity. Candidates must be willing to travel to meet teams and clients including remote project sites as required, and participate in site assignments, sometimes requiring fly-in/fly-out arrangements for periods of time. The position will be based in our St John's office and will require 30% to 40% travel.

Requirements

• 15+ years in operation excellence, operational readiness program delivery, with proven leadership with additional consideration given to past experience on mega projects (>$1B).
• Cross-functional experience and exposure to a variety of roles and responsibilities within operations (site management, production, maintenance, health, safety, environment and community, warehouse and inventory management, etc.).
• Proven experience in building practices focused on operational improvement, operations readiness, commissioning, and ramp up.
• Demonstrated success in client engagement and business development.
• Deep experience in one of our three (3) main sectors: Metals (from mining to minerals processing, to metallurgy (pyro & hydro)), Energy (Nuclear Power, Hydro Power, Thermal Power, Renewable Power, Energy Storage, Power Distribution, Oil & Gas), Infrastructure (Water, Transit, Rails, Ports & Terminals, Aviation, etc.).
• Strategic planning and site execution leadership and management expertise.
• Exceptional leadership, communication, and stakeholder management skills.
• Ability to manage complexity and deliver under pressure.
• Fluent in both French and English communication.

Nice To Haves

• Safety-conscious and ethical.
• Collaborative, committed to long-term success—not transactional.
• Entrepreneurial mindset with ambition to grow into influential leadership roles.
• Client relationship, communication and team building acumen.
• Ability to interact and connect with all levels (top leadership and working levels).
• Ability to identify business opportunities for CORE Commissioning but also for all other services of Hatch.
• Competent technical communicator and able to adapt to the audience (empathy): facility to adapt script to the context of the audience and to simplify the messaging when required.
• To provide governance and support on projects where CORE services are used, even when the CORE services are not provided by CORE members.

Responsibilities

• Role model, safety culture, Collaborative leadership, and behaviors.
• Develop and implement operations and operations readiness strategies and lead operations readiness planning for large, complex projects.
• Oversee planning, scheduling, and resource allocation across project phases to sustaining operations.
• Liaise with senior EPCM and commissioning stakeholders during project planning phases to ensure interfacing and alignment.
• Lead site operations readiness integrated team, ensuring safe, quality, and timely delivery.
• Advise, guide and support the owner team, operation and functional teams, operations readiness management team and other internal and external stakeholders with delivering safe and effective operations readiness programs.
• Travel to remote sites when required, including fly-in/fly-out assignments.
• Translate operations readiness execution requirements and learnings into operational support opportunities during ramp up and post project start up.
• Build strong client relationships and identify opportunities to unlock CORE services.
• Act as a trusted advisor, elevating conversations beyond execution to strategic value.
• Mentor and coach emerging operations readiness managers, fostering a culture of safety, professional growth and excellence.
• Work seamlessly across borders in a flat, connected organization aligned with Hatch’s values.
• In collaboration with Hatch’s Global Director of Operations Readiness, bring best practices and drive innovation in operations readiness practices and improve processes for better client outcomes.

Benefits

• Flexible work environment
• Long term career development
• Think globally, work locally

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed