Operational Excellence Specialist - Remote / Hybrid, Paramus, NJ or Houston, TX
About The Position
Longbridge Financial is seeking a highly motivated individual to join their Tech Operation Excellence department. This role will support the department through technology, system, and process enhancements. The Operational Excellence Specialist will play a critical role in mortgage operations, managing systems essential for mortgage production and developing processes and software to improve efficiency and growth. The ideal candidate will have exceptional organizational skills, a passion for building and managing complex processes, and strong interpersonal communication skills. A significant understanding of business operations and logistics is required, with financial services experience being a plus. This role is for a strategic thinker who thrives in a fast-paced environment and wants to make a positive impact.
Requirements
- Undergraduate degree in accounting, finance, business, economics or mathematics highly preferred.
- 2+ years of professional financial services experience preferred.
- Strong quantitative skills, with proficiency in data analytics and an understanding of the software development lifecycle.
- Formidable understanding of financial services operations, sales and secondary markets.
- Effective organizational skills and the ability to manage projects from inception to completion.
- Strong attention to detail and ability to understand complex processes, calculations and systems.
- Interpersonal skills and the ability to connect with others to form effective working partnerships.
Responsibilities
- Assist in the development, implementation and improvement of operational processes and software systems.
- Analyze, interpret and understand business and system information, data and feedback.
- Administer software systems including but not limited to FHA Connection, FHA Catalyst, document management systems, FNMA systems and various service provider systems.
- Collaborate with external vendors across the procurement, development and implementation stages.
- Adhere to service level agreements and effectively prioritize workflow.
Benefits
- Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts
- 401(k) with company match
- Paid time off
- Company-paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
