Operation Supervisor Day Shift

TJX•Bloomfield, CT
•Onsite

About The Position

The Operation Supervisor is responsible for operating an efficient, productive, and safe department within the Distribution Center while meeting or exceeding daily production requirements and maintaining high quality and service. The supervisor manages daily department activity, including planning, workflow, and resource allocation, and spends at least 90% of the shift on the floor reviewing orders and directing associates. The role involves developing and motivating associates, maintaining high morale and company culture, and building effective relationships with business partners such as peers, management, the union, Human Resources, Loss Prevention, and Transportation. The supervisor communicates with associates and leaders to support an efficient operation, ensures safety and housekeeping requirements are met, and seeks continuous improvement by reviewing practices, methods, and processes and recommending improvements.

Requirements

  • Previous experience managing diverse teams of 20 or more associates.
  • 4–6 years of experience.
  • High school graduate; college preferred, or equivalent work experience.
  • Communication, coaching and development, strong math, and PC skills.
  • Proven ability to motivate teams and manage conflict.
  • Ability to provide feedback and develop other leaders.
  • Must be available to support multiple shifts.

Nice To Haves

  • College education.

Responsibilities

  • Operate an efficient, productive, and safe department while meeting or exceeding daily production requirements.
  • Ensure quality and service remain at a high level.
  • Spend a minimum of 90% of the shift on the floor reviewing orders and directing associates.
  • Manage daily department activity, including planning, workflow, and resource allocation.
  • Develop and motivate associates, maintain high morale, and uphold company culture.
  • Build effective relationships with counterparts, peers, management, the union, Human Resources, Loss Prevention, and Transportation.
  • Communicate effectively with associates, counterparts, peers, and management to improve operational efficiency.
  • Ensure the area meets safety and housekeeping requirements.
  • Review practices, methods, and processes for continuous improvement and recommend improvements.

Benefits

  • Associate discount
  • 401(k) match
  • Medical, dental, and vision coverage
  • Health Savings Account (HSA)
  • Health care Flexible Spending Account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid holidays, vacation, sick leave, bereavement leave, and parental leave
  • Employee Assistance Program (EAP)
  • Incentive programs
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation support
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • Competitive salary and benefits package
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