Operation Leader

Custom Processing•Reading, PA

18h•Hybrid

About The Position

This critical to success role at Custom Processing Services (CPS) provides daily engagement and accountability to the manufacturing employee base, creating a profound experience for all employees. The Operations Leader is responsible for leading all shift operations within Plant 03, with full accountability for safety, people development, product quality, and operational performance. This role serves as the primary on-shift leader, driving execution, developing employees, and ensuring customer commitments are consistently met. The Operations Leader is expected to lead by example, foster a high-performance culture, and make real-time decisions to support production goals while maintaining safety and quality standards.

Requirements

Post high school degree in Business, an Engineering discipline, or a related field preferred.
Alternatively, five years of relative experience in Manufacturing Leadership preferred
Champion and embodiment of CPS Core Values
Willingness to work as part of a collaborative team, promoting trust and respect.
Excellent communication skills, both written and oral, including proficiency in Office Suite applications.
Ability to multitask and establish priorities in an environment of competing expectations.
Willingness to continue education and personal development for the purposes of staying up to date with industry, technology, and regulatory requirements.
Desire to be a change agent, not getting discouraged, but persevering through times of conflict.
Flexible and open minded to change while at the same time being able to hold an unwavering position.
Previous experience in developing personnel.

Nice To Haves

Ability to analyze data, look for trends, and draw conclusions for said data

Responsibilities

Establish, improve and maintain a strong safety culture where compliance is non-negotiable
Own employee training for your shift personnel.
Lead, coach, and develop shift employees to achieve individual and team performance goals
Build a respectful, accountable, and engaged team environment
Own training and development plans for all shift personnel
Provide regular feedback, coaching, and performance management
Promote accountability through clear expectations and follow-up
Ensure all production processes meet customer specifications and quality standards
Deliver on-time availability (OTA) for all products
Lead root cause analysis and corrective actions for quality and customer issues
Safeguard customer-owned materials and products
Maintain compliance with food safety, food defense, and regulatory requirements
Drive shift performance to meet or exceed production and revenue targets
Optimize throughput, efficiency, and uptime without compromising quality
Exhibit a high level of excellence in the custody of CPS purchased goods and items.
Ensure accurate and timely operational reporting
Utilize systems (Deacom, MaintainX, Paylocity) to manage performance
Maintain compliance with ISO 9001, ISO 22000, and ISO 17025 certifications as well as other third party certifications
Other work as assigned or deemed necessary for the business.