Operating Model Consultant - Health & Life Sciences

PA Consulting•Boston, MA
•Hybrid

About The Position

The Health & Life Sciences Operating Model Consultant works with multidisciplinary teams to help pharmaceutical, biotech, medtech, and healthcare clients transform how their organizations operate. The role applies scientific knowledge to high-profile transformations while developing expertise in health and life sciences operating design and business transformation. It involves translating strategy into organizational models, structures, governance, capabilities, and ways of working that enable innovation, growth, and lasting impact. The consultant will encounter complex, high-impact client challenges and work alongside specialists in healthcare, life sciences, strategy, transformation, technology, and innovation. The position offers a structured development pathway in business and operating model design and the opportunity to contribute to a growing team while building expertise across the sector. Work is hybrid, with at least two days per week in the office or at a client site; depending on the role or assignment, this may be up to five days per week at a client site.

Requirements

  • At least 2 years of professional experience in consulting, health and life sciences, transformation, or a related industry role.
  • Experience supporting clinical, R&D, medical, regulatory, commercial, or enterprise transformation initiatives within pharmaceutical, biotech, medtech, or healthcare organizations.
  • Understanding of the scientific processes behind client challenges and proposed solutions.
  • Strong analytical and problem-solving abilities.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Ability to synthesize complex information into clear recommendations and insights.
  • Proactive approach and desire to solve difficult challenges with creativity and structure.

Nice To Haves

  • Background in consulting, healthcare, life sciences, transformation, business analysis, organizational design, or strategy.
  • Experience with pharmaceutical, biotech, healthcare, and patient-centered operating models and organizational design.
  • Experience with clinical development, R&D, or commercial transformation.
  • Experience with governance, capability, and process design.
  • Experience with enterprise and technology-enabled transformation.
  • Experience with change delivery, product ownership, or agile ways of working.

Responsibilities

  • Design future-state operating models, including organizational structures, governance, capabilities, and ways of working.
  • Analyze complex business challenges and develop practical recommendations, business cases, and transformation roadmaps.
  • Facilitate stakeholder discussions and workshops with clients, from operational teams to executive leadership.
  • Assess organizational capabilities, operating models, and ways of working to identify opportunities for improved performance and transformation.

Benefits

  • Group medical insurance
  • Health Savings Account with company match
  • Teladoc and informed Nurse line resources
  • Long term care plan
  • Group dental insurance
  • Vision plan
  • 401(k) Savings Plan with company profit sharing contribution
  • Commuter and Parking tax-savings benefit
  • 15 paid vacation days, with the opportunity to buy five additional days
  • 10 paid holidays
  • 10 paid sick days
  • Company and Voluntary income protection benefits
  • Gym and health incentive reimbursement
  • Pet and legal insurance plans
  • Employee Assistance Plan
  • Annual performance-based bonus
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