Open Order Representative. Default Services –Loan Modification

ServiceLink • Irvine, CA

21h • Onsite

About The Position

ServiceLink, a top provider in the mortgage services industry, is seeking an individual with a solid work history in the mortgage or real estate industry to join their team as an Open Order Representative. The ideal candidate will enjoy working with clients, both internal and external, be detail-oriented, and driven to meet tight deadlines in a fast-paced environment. This is an in-office role located in Irvine, CA, requiring candidates to be within reasonable commuting distance and willing to work in-office daily. Applicants must be currently authorized to work in the United States on a full-time basis and not require future sponsorship.

Requirements

• High School diploma or equivalent required.
• 1 -2 years’ experience working in an office environment.
• Proven customer service skills.
• Must be able to use and have basic computer skills and be proficient in the Microsoft software products.
• Must be able to multi-task.
• Must be capable of meeting daily production goals with a high level of accuracy.
• Critical reasoning and thinking skills required.
• Currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

Nice To Haves

• 1-2 years’ recording experience is preferred.
• Familiarity with the Loan Modification Process is a plus.

Responsibilities

• Open incoming mail, sort and assign to our recording team members.
• Perform quality control checks of documents.
• Perform data entry into our data bases and other documents as required.
• Utilize UPS for tracking of incoming and outgoing documents.
• Answer phone calls and emails from our clients.
• Close out orders and maintain manifests of documents being sent back to clients.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED