Open Enrollment Specialist (Part-Time Contract)

New Listings • Plano, TX

7d • Remote

About The Position

Collective Health is transforming the healthcare benefits experience by integrating technology, service, and user experience design. This role is for a part-time Open Enrollment Specialist Contractor to administer and organize projects that help onboard members to Collective Health. The position involves working up to 25 hours per week, performing coordinating tasks such as scheduling and cross-team coordination, along with administrative duties like maintaining project documentation and data feeds, and handling logistics queries. Success in this role requires excellent time management and communication skills, as collaboration with vendors, internal stakeholders, and client teams is essential to meet strict deadlines. As a contractor on the marketing team, this role will have a visible impact on a key company event and play a critical role in scaling its processes for the future.

Requirements

• Experience with Canva
• Extreme attention to detail
• Excellent communication, organizational, time management and problem-solving skills
• Ability to manage multiple priorities and projects daily and complete tasks with minimal guidance
• Excellent documentation skills
• Fast learner, takes initiative, and eager to own projects
• Work effectively individually and in teams
• Self-sufficient, intellectually curious and take ownership for everything you do

Nice To Haves

• Experience with Google suite
• Experience with Airtable
• Experience with WordPress
• Experience with Jira

Responsibilities

• Create and maintain member and client facing collateral to support client needs through open enrollment and plan start
• Coordinate project management for open enrollment materials and resources
• Help facilitate client orders with vendors
• Assist with open enrollment event facilitation
• Analyze trends for client to improve the process for ease of implementation of the OE program year over year
• Communicate closely with Client Success teams to ensure positive client experience
• Masterfully communicate with key internal and external stakeholders through email, Zoom, and through instant message (i.e. Slack)
• Facilitate feedback sessions with key stakeholders and team members for program development

Benefits

• Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
• Impactful projects that shape the future of our organization
• Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
• Flexible work arrangements and a supportive work-life balance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed