Open Enrollment Specialist (Contract)
About The Position
Collective Health is transforming healthcare engagement by integrating technology, service, and user experience. Open Enrollment is a key event that highlights Collective Health's unique position in the market. The goal of the Open Enrollment program is to provide members with the right information at the right time, help them understand Collective Health's services, support informed benefit decisions, and communicate available year-round resources. This role is for a part-time Open Enrollment Specialist Contractor to administer and organize projects for onboarding members to Collective Health, working up to 25 hours per week. The specialist will perform coordinating tasks such as scheduling and cross-team coordination, administrative duties like maintaining project documentation and data feeds, and handling logistics queries. Success in this role requires excellent time management and communication skills, as collaboration with vendors, internal stakeholders, and client teams is essential to meet strict deadlines. As a contractor on the marketing team, this role will have cross-functional interaction and vendor engagement, with a significant impact on a key company event and a critical role in scaling its processes.
Requirements
- Experience with Canva
- Extreme attention to detail
- Excellent communication, organizational, time management and problem-solving skills
- Ability to manage multiple priorities and projects daily and complete tasks with minimal guidance
- Excellent documentation skills
- Fast learner, takes initiative, and eager to own projects
- Work effectively individually and in teams
- Self-sufficient, intellectually curious and take ownership for everything you do
Nice To Haves
- Experience with Google suite
- Experience with Airtable
- Experience with WordPress
- Experience with Jira
Responsibilities
- Create and maintain member and client facing collateral to support client needs through open enrollment and plan start
- Coordinate project management for open enrollment materials and resources
- Help facilitate client orders with vendors
- Assist with open enrollment event facilitation
- Analyze trends for client to improve the process for ease of implementation of the OE program year over year
- Communicate closely with Client Success teams to ensure positive client experience
- Masterfully communicate with key internal and external stakeholders through email, Zoom, and through instant message (i.e. Slack)
- Facilitate feedback sessions with key stakeholders and team members for program development
Benefits
- Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
- Flexible work arrangements and a supportive work-life balance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
