Open Access Coordinator

U. S. Digestive Health • Lewes, DE

2d • Onsite

About The Position

Under the direction of the Open Access Supervisor and Manager, the Open Access Coordinator will work on Open Access Referrals and Recall lists to help patients schedule through the USDH Open Access Program.

Requirements

• High School Diploma or GED Equivalent
• Excellent customer service.
• Ability to work cooperatively with managers and peers.
• Excellent oral and written communication skills are required.
• Must be authorized to work in the US for any employer

Nice To Haves

• MA Medical office experience preferred.
• Bilingual is a plus.
• Skills in Microsoft Office (Outlook, Teams, Excel) preferred.
• Previous EPIC experience is preferred.

Responsibilities

• Receive referrals and work through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access
• Work off Recall lists through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access.
• Receive and distribute medical screening forms to the Open Access team.
• Monitors incoming text messages to the Open Access team and distributes or responds as appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED