Open Access Coordinator
US Digestive Health•Lewes, DE
•Onsite
About The Position
Under the direction of the Open Access Supervisor and Manager, the Open Access Coordinator will work on Open Access Referrals and Recall lists to help patients schedule through the USDH Open Access Program. This role involves managing patient scheduling through various communication channels and ensuring efficient workflow within the Open Access team.
Requirements
- High School Diploma or GED Equivalent
- MA
- Must be authorized to work in the US for any employer
Nice To Haves
- Medical office experience preferred.
- Bilingual is a plus.
- Skills in Microsoft Office (Outlook, Teams, Excel) preferred.
- Previous EPIC experience is preferred.
Responsibilities
- Receive referrals and work through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access.
- Work off Recall lists through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access.
- Receive and distribute medical screening forms to the Open Access team.
- Monitors incoming text messages to the Open Access team and distributes or responds as appropriate.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
