Open Access Coordinator

US Digestive HealthSellersville, PA
Onsite

About The Position

Under the direction of the Open Access Supervisor and Manager, the Open Access Coordinator will work on Open Access Referrals and Recall lists to help patients schedule through the USDH Open Access Program.

Requirements

  • Medical Assistant Certification
  • Medical office experience preferred.
  • Bilingual is a plus.
  • Skills in Microsoft Office (Outlook, Teams, Excel) preferred.
  • Previous EPIC experience is preferred.

Responsibilities

  • Receive referrals and work through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access
  • Work off Recall lists through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access.
  • Receive and distribute medical screening forms to the Open Access team.
  • Monitors incoming text messages to the Open Access team and distributes or responds as appropriate.
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