Onsite Technician

Custom Computer Specialists • Greenlawn, NY

3d • $45,000 - $60,000 • Onsite

About The Position

The Deer Park School District is seeking an Onsite Technician to join a highly collaborative and service-focused team. This position supports a variety of operational, organizational, communication, customer service, project, and technology-related functions throughout the district. The successful candidate will be a self-starter who enjoys helping others, solving problems, learning new skills, and contributing to meaningful work that benefits students and staff. We welcome applicants from a variety of professional backgrounds. While technology experience is beneficial, it is not required. Strong communication skills, professionalism, organization, reliability, initiative, and a willingness to learn are considered equally important. The ideal candidate is adaptable, detail-oriented, positive, and capable of managing multiple responsibilities while working independently and as part of a team.

Requirements

• 2+ years of customer service experience.
• 1-3 years of technical experience, deskside preferred.
• Patience and the ability to explain technical concepts to non-technical staff.
• Ability to work in a high-activity environment with frequent interruptions.
• Understanding of classroom technology
• Familiarity with ticketing systems
• Valid driver’s license and daily vehicle availability required to support local travel requirements across all District facilities.
• Able to lift 50+ pounds.

Nice To Haves

• CompTIA A+ Certification preferred.

Responsibilities

• Address tickets in the ticketing system.
• Record and maintain inventory of assets.
• Support the staff and educational needs of the school building(s).
• Support Windows workstations.
• Troubleshoot Chromebooks (repair, optimize & reimage).
• Install and provide immediate support for classroom technology, including projectors, document cameras, and interactive whiteboards/displays.
• Contribute to shared Knowledge Base to improve team response times.
• Prioritize daily activities including tickets and administration requests.
• Perform other job-related duties as assigned.

Benefits

• Medical and dental plans
• Company paid vision and short and long term disability plans
• Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
• 401K with employer match
• Tuition reimbursement
• Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
• Company paid life Insurance
• Paid holidays and vacation
• Technical certification gift card rewards program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed