Onsite Staffing Specialist First Shift

Surge Staffing•Defiance, OH

10d•Onsite

About The Position

Surge Staffing is hiring a full-time, permanent internal Onsite Staffing Specialist to support client workforce needs, recruit talent, and provide customer service to clients and temporary employees. The specialist serves as the primary point of contact for employees and client management at an assigned customer location. The role involves recruiting, interviewing, onboarding, and supporting employees while meeting workforce needs and client expectations. The schedule is Monday through Friday, 6:00 a.m. to 3:00 p.m.

Requirements

At least 1 year of sales, customer service, recruiting, or staffing experience.
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Strong phone presence and a professional demeanor.
Ability to multitask and prioritize in a fast-paced environment.
Reliable transportation and ability to travel locally as needed.
Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to work independently and collaboratively within a team.
Customer-focused, relationship-driven approach; energetic work ethic; professionalism and dependability; organization and attention to detail; sales-minded, results-driven approach; comfort working under pressure; problem-solving and conflict-resolution skills; and interest in helping people succeed.

Nice To Haves

Management or supervisory experience is strongly preferred.
Previous staffing, recruiting, talent acquisition, human resources, or workforce management experience.
Leadership or supervisory experience.
Experience working directly with clients in a service-driven environment.

Responsibilities

Deliver customer service to clients and temporary employees.
Recruit, interview, screen, and onboard qualified candidates.
Source candidates through job boards, resume databases, referrals, and recruiting platforms.
Match candidate qualifications and skills to client workforce needs.
Maintain an onsite presence and build relationships with client leadership and employees.
Conduct new-hire orientations, facility tours, and employee onboarding.
Monitor attendance, performance, and employee retention.
Address employee concerns, questions, and workplace issues professionally and promptly.
Follow up regularly with employees and client contacts to ensure satisfaction.
Assist with workforce planning and staffing forecasts, including terminations.
Perform administrative tasks, including documentation, reporting, and employee record maintenance.
Support client retention through service and communication.
Assist with business development opportunities and account growth initiatives.
Ensure compliance with company policies, procedures, and employment regulations.