OnSite Specialist- Las Vegas, NV

Stryker•Las Vegas, NV

2d•$23 - $31•Onsite

About The Position

The OnSite Specialist facilitates job functions during surgical procedures and manages equipment before and after procedures. The role provides clinical surgical support by managing relevant equipment, anticipating device needs of operating room staff and surgeons, and troubleshooting and maintaining Stryker equipment and related devices. The specialist works with surgeons, operating room personnel, central processing, biomedical staff, and other related personnel, and provides physicians and OR personnel with information about new and current products. The position requires maintaining knowledge of equipment and disposable products through Stryker education and training programs; accurately recording and reporting surgical procedure information and monthly job-related metrics; and keeping account information current, including required vendor credentials. The specialist follows Stryker and medical facility policies and patient confidentiality requirements, including HIPAA, and resolves routine and non-routine product issues using independent judgment. The specialist provides coverage at the assigned account and other accounts, potentially across shifts, regions, and overnight travel. Coverage may include on-call, overnight, and weekend work. Assigned shifts may change without notice based on account or business needs and may rotate days and start and end times. If the account contract includes on-call services, the specialist must live within a 45-minute drive of the account. The position is onsite in Las Vegas, Nevada, with 10% travel.

Requirements

High school diploma or equivalent.
Basic computer skills, including Microsoft Office.
Strong verbal and written communication, interpersonal, and organizational skills.
Ability to troubleshoot issues quickly, efficiently, and effectively in demanding, high-stress situations.
Ability to provide coverage at the assigned account and other shifts when additional support is needed.
Ability to provide on-call services as required; when the account contract includes on-call services, must be within a 45-minute driving distance of the account.
Ability to provide coverage at other accounts in other regions, which may require overnight travel.
For Specialists working in a Sterile Processing Department: HSPA CRCST certification within six months of the start date and timely yearly renewal.
Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds constantly to move objects.
Ability to stand and/or walk for extended periods.
Near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity.
Ability to observe and correct minute inconsistencies, such as in printed words or product appearance.
Analytical, interpersonal, equipment problem-solving, and time-management skills; ability to use independent judgment and critical thinking effectively.
Ability to explain and generate detailed guidelines and procedures.

Nice To Haves

Bachelor’s degree, associate degree, or equivalent certifications.
Operating room experience and demonstrated knowledge of anatomy, surgical procedures, and techniques.

Responsibilities

Provide clinical surgical support by managing relevant equipment.
Anticipate device needs of operating room staff and surgeons during surgical procedures.
Troubleshoot and maintain Stryker equipment and related devices.
Work with surgeons, operating room personnel, central processing, biomedical staff, and other related personnel.
Maintain knowledge of equipment and disposable products through Stryker education and training programs.
Provide physicians and OR personnel with information about new and current products.
Accurately and honestly record and report monthly data metrics related to job functions.
Maintain current account information, including required vendor credentials.
Accurately record and report surgical procedure information.
Adhere to Stryker and medical facility policies, standards, and procedures, including HIPAA and patient confidentiality requirements.
Analyze and resolve routine and non-routine product issues promptly using independent judgment.
Maintain the professional appearance, work ethic, and attitude required by Stryker and the medical facility.
Provide coverage at the assigned account and other accounts, including across shifts and regions as needed.
Provide on-call, overnight, weekend, and travel coverage as required by the hospital, account, or business needs.