OnSite Specialist- Las Vegas, NV

Stryker•Las Vegas, NV

1d•Onsite

About The Position

The OnSite Specialist provides clinical surgical support by managing relevant equipment before, during, and after surgical procedures. The role anticipates equipment and device needs of operating room staff and surgeons, troubleshoots and maintains Stryker and related equipment, and works with surgeons, OR personnel, central processing, biomedical staff, and other personnel. The specialist maintains product and equipment knowledge through Stryker training, shares product information with physicians and OR personnel, accurately records procedure information and job metrics, and maintains current account and vendor-credentialing information. The role also follows company and facility procedures, protects patient confidentiality, and resolves routine and non-routine product issues using independent judgment. The specialist provides coverage across shifts and may support other accounts within or outside the region. Coverage may include on-call, overnight, and weekend work, rotating shifts, and overnight travel. Assigned shifts may change without notice according to account or business needs. When on-call service is required by the account, the employee must live within a 45-minute drive of the account. The position is onsite in Las Vegas, Nevada, with 10% travel. The listed pay range is $22.66–$30.66 per hour.

Requirements

High school diploma or equivalent.
Basic computer skills, including Microsoft Office.
Strong verbal and written communication, interpersonal, and organizational skills.
Ability to troubleshoot issues quickly and effectively in demanding, high-stress situations.
Ability to provide coverage at the assigned account and other accounts, including shifts that may change without notice.
Ability to provide on-call services as required; if the account contract includes on-call service, must be within a 45-minute driving distance of the account.
Ability to travel to other accounts, potentially including overnight travel.
Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds constantly to move objects.
Ability to stand and/or walk for extended periods.
Corrected near visual acuity, color vision, mobility, bending, standing, stooping, and finger dexterity.
Ability to observe and correct minute inconsistencies.
Analytical, interpersonal, equipment problem-solving, and time-management skills.
Ability to use independent judgment and critical thinking, and to explain and generate detailed guidelines and procedures.
For Specialists working in a Sterile Processing Department: obtain HSPA CRCST certification within six months of the start date and renew it on time annually.

Nice To Haves

Bachelor’s degree, associate degree, or equivalent certifications.
Operating Room experience and demonstrated knowledge of anatomy, surgical procedures, and techniques.

Responsibilities

Provide clinical surgical support by managing relevant equipment and anticipating device needs of OR staff and surgeons during procedures.
Troubleshoot and maintain Stryker equipment and related devices.
Work with surgeons, OR personnel, central processing, biomedical staff, and other related personnel.
Maintain knowledge of equipment and disposable products through Stryker education and training programs.
Provide physicians and OR personnel with information about new and current products.
Accurately and honestly record and report job-function metrics monthly and record surgical procedure information.
Maintain up-to-date account information, including required vendor credentialing.
Adhere to Stryker and medical-facility policies, standards, and procedures, including HIPAA and other patient-confidentiality requirements.
Analyze and resolve routine and non-routine product issues promptly using independent judgment.
Maintain the professional appearance, work ethic, and attitude required by Stryker and the medical facility.
Provide coverage at the assigned account and other accounts, including across shifts and regions as needed.