OnSite Specialist - Rockford, IL

Stryker•Rockford, IL

1d•$22 - $29•Onsite

About The Position

The OnSite Specialist provides in-room support for minimally invasive surgical and related procedures, ensuring optimal performance of Stryker and third-party equipment. The role bridges clinical teams, sterile processing departments (SPD), and Stryker service lines to support smooth, high-quality operating room operations. It also involves preoperative and postoperative equipment management, clinical support during procedures, and equipment reprocessing and management when assigned to SPD work. For operating room support, the specialist sets up Stryker towers, booms, lights, and integrated suite systems according to surgeon preferences; verifies equipment functionality and image routing; adjusts camera, monitor, and device settings during procedures; troubleshoots endoscopy and integration systems; and breaks down, stages, cleans, and maintains equipment after procedures. The specialist educates OR and SPD staff on product use and troubleshooting and supports video conferencing, DICOM transfers, and EMR connectivity where applicable. For SPD work, the specialist reprocesses and manages surgical instrumentation according to instructions for use (IFU), HSPA/AAMI standards, and hospital policy. Duties include decontaminating and assembling instruments, performing in-line function tests, preparing sets for sterilization, maintaining instrumentation lists, facilitating repairs and tracking, and communicating with SPD and OR leaders about equipment readiness and process improvements. The role requires support and coverage across assigned accounts and shifts, which may change without notice based on account or business needs. Coverage may include on-call, overnight, and weekend work and travel to other accounts, including overnight travel. Travel is listed as 10%.

Requirements

High school diploma or equivalent.
Basic computer skills, including Microsoft Office.
Strong verbal and written communication, interpersonal, and organizational skills.
Ability to quickly, efficiently, and effectively troubleshoot issues in demanding, high-stress situations.
Ability to provide support and coverage across assigned accounts and shifts, including shifts that may change without notice or rotate.
Ability to provide on-call services as required by the hospital or account; when the account contract includes on-call services, must be within 45 minutes' driving distance of the account.
Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects.
Ability to stand and/or walk for extended periods.
Near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity.
Ability to observe and correct minute inconsistencies, such as in printed text or product appearance.
Analytical, interpersonal, equipment problem-solving, and time-management skills, including the ability to use independent judgment and critical thinking.
For specialists working in the Sterile Processing Department: CRCST certification within six months of start date, with timely annual renewal; ongoing annual continuing education is required.

Nice To Haves

Bachelor’s degree, associate’s degree, or equivalent certifications.
Operating room experience and demonstrated knowledge of anatomy, surgical procedures, and techniques.
Experience in OR technical support or surgical services.
Familiarity with minimally invasive procedures such as laparoscopy, arthroscopy, cystoscopy, and hysteroscopy.
Excellent communication and troubleshooting skills.

Responsibilities

Provide clinical surgical support by managing relevant equipment.
Anticipate the equipment and device needs of OR staff and surgeons during procedures.
Set up Stryker towers, booms, lights, and integrated suite systems according to surgeon preferences.
Confirm equipment functionality and image routing before procedures.
Adjust camera, monitor, and device settings during procedures.
Troubleshoot Stryker, third-party, endoscopy, and integration equipment and resolve product issues using independent judgment.
Break down and stage equipment after procedures; clean and disinfect towers and components, restock consumables, and perform basic maintenance.
Work with surgeons, OR personnel, central processing, biomedical personnel, and other relevant staff.
Educate physicians, OR personnel, and SPD staff about current and new products, proper product use, and troubleshooting.
Support video conferencing, DICOM transfers, and EMR connectivity where applicable.
Reprocess and manage surgical instrumentation according to IFU, HSPA/AAMI standards, and hospital policy when assigned to SPD work.
Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
Perform in-line function testing, including leak, sharpness, insulation, or power checks.
Wrap and containerize instrument sets for sterilization according to IFU.
Maintain and update Stryker-managed instrumentation lists with SPD leadership; facilitate repairs, replacements, and instrument tracking according to hospital protocols.
Communicate with SPD and OR leaders about equipment readiness and process improvements.
Maintain knowledge of equipment and disposable products through Stryker education and training programs.
Accurately record and report job-related data metrics monthly and surgical procedure information.
Maintain current account information and complete account-required vendor credentialing.
Follow Stryker and medical-facility policies, standards, and procedures, including HIPAA and patient confidentiality requirements.
Maintain the professional appearance, work ethic, and attitude required by Stryker and the medical facility.
Provide coverage at assigned and other accounts, including other shifts, on-call coverage, overnights, and weekends as required.
Explain and generate detailed guidelines and procedures.