OnSite Specialist- Temple, TX

Stryker•Temple, TX

2d•Onsite

About The Position

The OnSite Specialist is a field-based role supporting surgical teams and helping ensure equipment, processes, and information flow smoothly to support patient care. The specialist prepares, manages, and maintains surgical equipment and disposable products; supports operating room teams during procedures; troubleshoots equipment issues; and collaborates with clinical and technical partners. The role includes accurate documentation, ongoing training and education of clinical staff, and compliance with safety, facility, and patient privacy standards. Coverage may include rotating schedules, on-call, overnight, and weekend shifts, as well as support for other accounts inside or outside the region and occasional overnight travel. When on call, the specialist must be ready to arrive within 45 minutes. Depending on the assigned scope, duties may include reprocessing surgical instrumentation in a Sterile Processing Department (SPD), or managing transportation, reprocessing, and high-level disinfection of flexible endoscopes and TEE probes. SPD work includes cleaning and assembling instruments, functional testing, preparing sets for sterilization, maintaining instrumentation lists, and coordinating repairs and tracking. Endoscope management includes safe transport, leak testing, manual cleaning, high-level disinfection, cycle validation and documentation, and returning processed equipment to storage. CRCST certification is required within six months of hire for the applicable SPD role, and CER certification is required within six months for the applicable endoscope-management role, subject to state legislation. Annual continuing education is required. The position is based in Temple, Texas, has 10% travel, and pays $21.58–$29.20 USD per hour. Stryker is an equal opportunity employer. Employees and new hires in sales and field roles that require customer-account access may be required to obtain COVID-19 vaccination depending on customer requirements.

Requirements

High school diploma or equivalent.
0+ years of related work experience.
Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and to arrive within 45 minutes when on call.
Ability to lift up to 50 pounds occasionally and 20 pounds frequently, and to stand, walk, bend, stoop, and use fine motor skills for extended periods.
Corrected visual acuity, color vision, mobility, and dexterity sufficient to identify and correct small inconsistencies in equipment or documentation.
Strong analytical, problem-solving, and time-management skills, including the ability to make independent decisions in high-pressure environments.
Ability to clearly explain and follow detailed guidelines and procedures.
Proficiency with basic computer applications such as Microsoft Office.
Strong interpersonal, verbal, written, and organizational skills.
Ability to travel and cover other accounts as needed, including occasional overnight travel.

Nice To Haves

Bachelor’s or associate degree, or equivalent certifications.
At least one year of experience in customer service, technical assistance, clinical support, sterile workflow operations, or operating room environments.
Knowledge of anatomy, surgical procedures, and instrumentation.
HSPA/CRCST certification; required within six months for applicable Sterile Processing roles and renewed annually.

Responsibilities

Prepare, manage, and maintain surgical equipment and disposable products so they are available, functional, and ready before procedures.
Support operating room teams during procedures by anticipating device needs and making timely equipment adjustments.
Troubleshoot and resolve routine and complex equipment issues using independent judgment.
Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners.
Document procedure information, equipment usage, monthly performance metrics, and account updates.
Maintain current knowledge of Stryker equipment, disposable products, and new technologies, and educate clinical staff on product use.
Follow safety, facility, and privacy standards, including patient confidentiality requirements.
Provide coverage on rotating schedules, including on-call, overnight, and weekend shifts, and support other accounts as needed.
For applicable SPD work, decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
Perform in-line function testing, including leak, sharpness, insulation, or power checks.
Wrap and containerize instrument sets for sterilization according to instructions for use (IFU).
Maintain and update Stryker-managed instrumentation lists with SPD leadership.
Facilitate instrument repairs, replacements, and tracking according to hospital protocols.
Communicate with SPD and operating room leaders about equipment readiness and process improvements.
For applicable endoscope-management work, safely transport used scopes and probes between procedural areas and reprocessing sites.
Perform leak testing, manual cleaning, and automated or manual high-level disinfection of flexible endoscopes and TEE probes.
Validate and document high-level disinfection cycles and labeling, return processed scopes and probes to designated storage, and communicate availability to clinical departments.