OnSite Specialist - Torrance, CA

Stryker • Los Angeles, CA

3d • $25 - $34 • Onsite

About The Position

Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. This role provides clinical surgical support by managing all relevant equipment, anticipating the needs of the O.R. staff and surgeon during surgical procedures, and is responsible for troubleshooting and maintaining Stryker equipment and/or other related devices. The specialist works collaboratively with surgeons, O.R. personnel, central processing, biomedical, and all other related personnel. They maintain an up-to-date knowledge base of equipment and disposable products through Stryker education training programs and provide physicians and OR personnel with information on new and current products. Accurate and honest recording and reporting of data metrics related to all specific job functions on a monthly basis is required, as is maintaining up-to-date account information to ensure continuous high levels of service. The role also involves analyzing and resolving both routine and non-routine product issues expediently using independent judgment, maintaining a professional appearance, work ethic, and attitude, and adhering to all Stryker and medical facility policies, standards, and procedures, including HIPAA and other related patient confidentiality policies.

Requirements

• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.

Nice To Haves

• Knowledge of Stryker education training programs.

Responsibilities

• Provides clinical surgical support by managing all relevant equipment.
• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Responsible for troubleshooting and maintaining Stryker equipment and/or other related devices.
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Provide physicians and OR personnel with information on new and current products.
• Accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
• Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other accounts in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.
• Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time).

Benefits

• Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
• Stryker is an EO employer – M/F/Veteran/Disability.
• Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed