Onsite Sales Counselor

KB Home•Raleigh, NC

8d•Onsite

About The Position

KB Home is seeking a dynamic and driven New Home Sales Counselor to meet with prospective buyers, explain the benefits of newly constructed residential homes, and close sales while creating satisfied customers. No real estate license is required. The position is based in the field at a community within the division; the specific location is to be determined.

Requirements

High school degree or equivalent.
Previous sales experience.
Ability to connect with people and develop and maintain professional relationships.
Action-oriented approach and drive to bring sales to a successful close.
Customer-centric approach and ability to seek solutions from the customer's perspective.
Strong verbal and written communication skills, including the ability to communicate accurately and persuasively.
Ability to work in a team, consider others' ideas, and cooperate.
Ability to make quick and accurate decisions based on facts, data, and metrics.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Flexible schedule availability, including evenings, weekends, and holidays.
Ability to conduct business professionally and ethically.
Ability to meet the physical requirements of the job, with or without reasonable accommodation, including standing or sitting for extended periods, moving about the work location, walking up and down stairs, observing details at close range, and communicating information clearly.
Ability to drive or travel as needed between local communities and hold a valid driver's license.
Ability to transport and move up to 20 pounds.
Ability to work periodically in outdoor weather conditions.

Nice To Haves

Bachelor's degree.
Previous new home sales experience.
Previous experience using social media to drive sales traffic.
Experience with customer relationship management software.

Responsibilities

Welcome visitors and provide literature, point-of-sale information, and handouts.
Respond to customer requests for assistance or information.
Demonstrate models, homes, and home sites, and discuss floor plans, general construction, and options.
Address sales objections and close sales while ensuring customer satisfaction.
Receive offers and refer financing questions to KB Home's preferred lender, KBHS.
Document sales transactions, follow up on loan applications, and monitor sales and cancellations.
Conduct weekly follow-up calls with buyers until their homes close.
Keep sales models and the community properly maintained and clean.
Keep marketing materials updated and ready for distribution.
Generate 50% of new prospects through networking, referrals, and effective follow-up.
Create and use competitive market analyses and other data-driven tools to sell homes.
Contact real estate brokers and give presentations to attract them to the communities.
Host grand openings and community events.