Onsite Representative Lead

Incora•Ocala, FL

4d•Onsite

About The Position

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional Onsite Representative Lead to join our team. As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. As Onsite Representative Lead is accountable for representing Incora Aircraft at customer production sites, interacting and coordinating directly with the Customer Administrator and on-site functional area managers to effectively maintain and replenish customer supply bins; and for providing an on-site presence and liaison to assist in monitoring stock levels, resolving issues and expediting critical needs in support of customer requirements. This role is responsible for monitoring all processes, procedures and functions for accuracy and efficiency.

Requirements

High school diploma
Minimum of 1-year relative JIT, VMI or 3PO experience, within the aerospace industry
Excellent, proven customer service and interaction skills, with direct customer and supplier contact
Demonstrated ability to serve in liaison and/or as a trained and reliable company representative, with positive results
Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential
Experience using Copilot or other AI tools to enhance productivity
Must be open to schedule demands changes and demands, per customer needs
Must have the ability to travel/drive from customer site-to-site, as necessary
Must have and maintain own/reliable transportation and company-approved driving record

Nice To Haves

Some college or college degree is preferred

Responsibilities

Ability to mentor and lead a team
Represent Incora Aircraft at customer production sites
Interact and coordinate directly with the Customer Administrator and on-site functional area managers to effectively maintain and replenish customer supply bins
Provide an on-site presence and liaison to assist in monitoring stock levels, resolving issues and expediting critical needs in support of customer requirements
Monitor all processes, procedures and functions for accuracy and efficiency
Maintain ongoing and consistent communication with the Regional Customer Program Manager, Contracts, Sales and Finance
Provide operational support and status updates, including notification of critical stock outs, coordinating New "Add" and/or "Off" contract requirements; opportunities for quality or process improvements, and opportunities to provide additional value-added products or services for increased customer satisfaction and profitability.