Onsite Project Moderator – Warsaw (Poland)

DataForce by TransPerfectReserve Mines, NS
Onsite

About The Position

DataForce by TransPerfect is seeking an Onsite Project Moderator with idiomatic fluency in Cantonese to join our team for a new data collection project starting in May 2026 in Hong Kong. As our Onsite Moderator, you will be working out of our Hong Kong office, assisting and guiding participants in a new study involving an AI virtual assistant and ensuring the proper execution of study requirements. This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology. The Onsite Project Moderators will work in pairs, moderating user sessions, guiding participants along the recording process, and providing updates to members of the production team. They will also handle basic troubleshooting of data collection technology as needed. We are looking for individuals with excellent communication skills who are diligent, detail-oriented, and able to work independently.

Requirements

  • Available to work onsite in Hong Kong
  • Idiomatic fluency in Cantonese
  • Available to work 8h/day for the duration of the project
  • Strong technical skills, especially with iOS and MacOS
  • Excellent oral communication skills (Ability to lead a conversation with ease on different topics)
  • Detail-oriented with a knack for problem-solving
  • Able to work flexibly and adapt to changing scenarios

Nice To Haves

  • Experience in moderation, facilitation or similar roles

Responsibilities

  • Understand project provided documentation to assist participants
  • Interact with participant and lead them through data collection projects
  • Acknowledge and resolve participants’ issues, escalate unsolved issues
  • Capture data for the assigned project aiming to reach the targeted daily goal
  • Using Client tools to collect and track data
  • Convey session details to the Project Manager and Production team
  • Communicate and coordinate with the project team
  • Interact with various hardware & software
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