Onsite Program Manager

Element Fleet Management • San Francisco, CA

4d • $101,900 - $140,140 • Onsite

About The Position

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. About the Role We’re looking for a highly experienced Onsite Program Manager to join our team as Onsite Program Manager in a Fixed Term capacity. In this role, you will lead onsite fleet operations and vehicle compliance activities for a strategic autonomous vehicle client. This role is accountable for end-to-end fleet administration, Title & Registration, permitting, and regulatory compliance activities, while ensuring operational efficiency, cost control, and adherence to internal and client-specific standards. The Onsite Program Manager serves as the primary onsite operational leader and liaison between the client, Element internal teams, and third-party vendors, ensuring vehicles remain road-ready, compliant, and available without disruption.

Requirements

• 5+ years of experience in fleet operations, title & registration, vehicle compliance, or transportation operations.
• 2+ years of people leadership or onsite operational management experience.
• Demonstrated experience managing high-volume, regulated workflows across multiple jurisdictions.
• Strong stakeholder management, problem-solving, and communication skills.
• Ability to work onsite on a regularly scheduled basis.

Nice To Haves

• College/University degree preferred.
• Bachelor’s degree in Business, Logistics, Transportation, or a related field preferred.
• Deep understanding of fleet operations, lifecycle management, and compliance processes.
• Strong knowledge of multi-state Title & Registration and permitting requirements.
• Data-driven decision-making and operational reporting capability.
• Proficiency in MS Office and fleet/compliance tracking systems.

Responsibilities

• Oversee end-to-end execution of fleet compliance and operational processes, including vehicle titling and registration, autonomous vehicle permitting and regulatory documentation, and documentation intake, validation, and audit readiness.
• Ensure compliance with multi-state regulatory requirements and client-specific standards.
• Maintain accurate inventories of vehicles, titles, plates, permits, and compliance materials.
• Ensure uninterrupted vehicle availability by proactively managing expirations, renewals, and exceptions.
• Manage vehicle lifecycle activities in coordination with internal fleet and operations teams, including onboarding, retrofitting support, interstate transfers, decommissioning, and removals.
• Monitor vehicle readiness, documentation completeness, and compliance packet preparation.
• Develop and execute response plans for operational disruptions (e.g., expired documents, lost plates, vehicle failures).
• Lead, coach, and develop onsite associates.
• Serve as primary onsite point of contact for client stakeholders and operational partners.
• Ensure accurate and timely updates in internal and client systems (CMS, tracking tools, telematics integrations where applicable).

Benefits

• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level