TEMPORARY Bilingual Onsite Operations Coordinator (Whitestown, IN)

Employbridge Career•Whitestown, IN

16h•Onsite

About The Position

We are seeking a motivated and adaptable Onsite Operations Coordinator (SPC) to join our Select team! If you thrive in a fast-paced environment, enjoy helping people, and excel at balancing customer service, administrative responsibilities, and technology-driven processes, we want to hear from you! Select is an Employbridge company. Employbridge is a place where your career and passion come together.

Requirements

Experience in logistics, distribution, warehouse, manufacturing, staffing, or other fast-paced operational environments preferred.
Strong administrative and organizational skills with the ability to manage multiple priorities and deadlines.
Excellent customer service skills and the ability to build relationships with associates, clients, and internal partners.
Highly detail-oriented with a commitment to documentation accuracy and data integrity.
Comfortable working with multiple systems, technologies, and spreadsheets simultaneously.
Strong computer skills with the ability to quickly learn new software platforms and workforce management tools.
Experience managing reports, workforce data, attendance tracking, payroll support, or operational metrics preferred.
Ability to multi-task, reprioritize, and remain effective in a constantly changing environment.
Professional demeanor and ability to represent EmployBridge within a customer-facing onsite environment.
Comfortable working in a warehouse setting, including areas that may be warm, active, and exposed to operational noise.
Self-motivated with the ability to work independently while also collaborating with clients and team members.
Practical experience and proficiency with Microsoft Office products, particularly Excel.
HR, staffing, workforce management, employee relations, or onboarding experience is highly preferred.

Responsibilities

Serve as the first point of contact for associates, client contacts, and vendors regarding attendance, onboarding, payroll, and workforce-related concerns.
Support a growing onsite client operation, serving as a trusted workforce partner while maintaining a professional presence within the customer's facility.
Coordinate the resolution of employee issues with client partners and Employbridge teams, ensuring concerns are addressed accurately and in a timely manner.
Deliver customized new hire orientations and create a positive first-day experience for associates.
Collect, review, and maintain all required onboarding documentation, including I-9s, background checks, and employment paperwork.
Utilize multiple workforce management systems, timekeeping platforms, spreadsheets, and reporting tools to support daily operations and workforce planning.
Generate, download, analyze, and maintain reports from various systems to identify workforce trends, staffing challenges, attendance issues, and operational needs.
Manage a high volume of administrative tasks and documentation while maintaining exceptional accuracy and attention to detail.
Send text communications and make outbound calls to confirm first-day attendance, provide updates, and communicate important workforce information.
Process payroll and track attendance, wage and hour compliance, and associate work records.
Coach associates on attendance expectations, performance standards, workplace policies, and assignment status.
Participate in client meetings related to operations, staffing, safety, and workforce initiatives.
Investigate, document, and support the resolution of safety incidents while promoting a strong safety culture.
Walk candidates through facility tours and remain actively engaged with associates throughout the workday.
Participate in daily operational meetings to understand staffing priorities, production goals, and workforce needs.
Provide support across additional client programs and VMS accounts as business needs require.
Assist with coverage of select Staff Performance Manager responsibilities during planned absences or PTO coverage.
Adapt quickly to shifting priorities, changing processes, and the evolving needs of a rapidly growing client operation.
Maintain a visible presence on the warehouse floor, providing customer service and workforce support directly where associates work.