Onsite General Manager

Rise Association Management GroupPearland, TX
Onsite

About The Position

RISE Association Management Group is seeking an experienced and professional On-Site General Manager to oversee the daily operations of Lakes at Countryplace, an active and highly engaged master-planned community in Pearland, Texas. This is a highly visible leadership role that serves as the primary liaison between the Board of Directors, homeowners, vendors, and Rise AMG. The successful candidate will be responsible for ensuring the community operates efficiently, maintains its high standards, and delivers an exceptional homeowner experience. The ideal candidate is a proactive leader who enjoys building relationships, supporting an active community, managing vendors and projects, and partnering closely with the Board of Directors to achieve community goals. Strong communication, organization, and follow-through are essential for success in this role. This position offers the opportunity to make a meaningful impact within a well-established community while working alongside a supportive corporate team committed to operational excellence and client satisfaction.

Requirements

  • 3+ years of HOA, condominium, community association, or property management experience
  • Experience working directly with Boards of Directors
  • Experience managing vendors, contracts, and community projects
  • General understanding of budgets, invoicing, and financial reporting
  • Strong knowledge of community operations and resident relations
  • Exceptional communication and relationship-building skills
  • Strong leadership, problem-solving, and decision-making abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Professional demeanor with excellent customer service skills
  • Strong organizational and time management abilities
  • Ability to work independently while collaborating effectively with internal teams
  • Proficiency in Microsoft Office Suite and property management software systems
  • High School Diploma or GED required

Nice To Haves

  • Bachelor’s Degree preferred
  • CMCA, AMS, or PCAM designation preferred but not required

Responsibilities

  • Serve as the primary point of contact for the Board of Directors, homeowners, vendors, and community stakeholders
  • Build and maintain strong working relationships with Board members and residents
  • Attend Board meetings and provide operational updates, recommendations, and project support
  • Prepare weekly management reports and other Board communications
  • Respond to resident inquiries and concerns in a timely, professional, and solutions-oriented manner
  • Support community engagement initiatives and foster positive resident relationships
  • Oversee the maintenance, appearance, and operation of community amenities, common areas, and assets
  • Conduct regular inspections for maintenance concerns, covenant compliance, and overall community standards
  • Coordinate and oversee vendor contracts, service agreements, and project execution
  • Monitor ongoing projects to ensure quality, timeliness, and budget adherence
  • Assist with planning and implementation of maintenance programs and operational improvements
  • Prepare bid comparisons, proposals, reports, and supporting documentation for Board review
  • Monitor vendor performance, contract compliance, and project expenditures
  • Support budget management and financial planning efforts
  • Maintain accurate records and ensure compliance with governing documents and applicable regulations
  • Manage multiple priorities while maintaining exceptional attention to detail and follow-through

Benefits

  • 20 Days PTO Per Year + 10 Paid Holidays
  • Group Health Insurance (75% Employer-Paid)
  • Life & AD&D Insurance
  • Dental, Vision, Short-Term Disability, and Additional Voluntary Benefits
  • 401(k) Plan
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