Onsite Coordinator - Inventory Services

Avantor•Emeryville, CA

1d•$49,000 - $79,350•Onsite

About The Position

The Onsite Coordinator works with Avantor’s Lab and Production Services professionals to support customers through customized laboratory and research services. The role reports to the Site Services Manager and supports inventory management, customer service, purchasing, shipping coordination, hazardous-material handling, and delivery of inbound packages. The coordinator uses Avantor and customer systems to fulfill job duties, meets safety, performance, and quality goals, builds service efficiencies, collaborates with Avantor sales and manufacturer representatives, and updates standard operating procedures. The role is based in Emeryville, California, and is scheduled Monday through Friday on the day shift. The stated hourly range is $22–$26; the posting also lists an expected pre-tax pay range of $49,000–$79,350, with actual pay dependent on factors such as experience and location.

Requirements

High school diploma or GED.
At least 2 years of experience in material handling, inventory replenishment, or customer service.
Solid understanding and experience in shipping, inventory, or purchasing.
Excellent customer service skills and a professional, can-do demeanor.
Strong regard for safety, quality, and adherence to protocols, policies, and procedures.
Ability to self-manage, prioritize tasks, and self-motivate; forward-thinking approach.
Ability to communicate successfully with customers and internal contacts.
Ability to lift up to 50 pounds.

Nice To Haves

Experience with Microsoft Teams.

Responsibilities

Manage consumables, chemicals, samples, and other inventory; maintain accurate inventory control and process requests that move inventory on or off site.
Monitor slow-moving and dead inventory, conduct cycle counts and annual physical inventories, and prepare reports.
Provide daily customer service and communicate with customers about inventory management.
Perform purchasing functions, including back-order reporting and expediting, direct factory shipments, third-party support, quote handling, document control, records maintenance, and resolution of open invoices or pricing issues.
Handle customer service activities including order entry, reporting, metric maintenance, and cost-savings tracking.
Coordinate shipping of customer materials, resolve routine shipping issues, operate basic warehouse equipment, enter shipping information in customer systems, and inspect equipment.
Handle hazardous materials and prepare required shipping documentation and packaging.
Interface with customer points of contact, purchasing directors, facility directors, and plant managers.
Manage consigned, non-consigned, customer-owned, or third-party inventory.
Use SAP, Citrix, intranet, Avantor Inventory Management Systems, ChemSW, and customer-specific computer systems to perform job duties.
Meet safety, performance, and quality goals and build programs to improve service efficiency.
Collaborate with Avantor Sales Force and manufacturer representatives and document organizational change.
Deliver inbound packages to customer contacts at their desks.
Update and maintain Standard Operating Procedures.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage; medical coverage eligibility begins on day one.
Wellness programs.
Paid time off, company-paid holidays, and choice holidays.
Flexible spending account and health savings account.
Commuter benefits.
401(k).
Tuition assistance.
Employee stock purchase plan discount.
Optional coverage including critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance.
Peer recognition program with points redeemable for gifts and products.