Onsite Coordinator I, Inventory & Material Mgmt

Avantor•Santa Clara, CA

2d•Onsite

About The Position

The Onsite Coordinator I, Inventory & Material Mgmt works closely with Avantor Lab and Production Services professionals to support customers through customized laboratory work and research protocols. The role reports to the Site Services Supervisor and serves as a liaison between onsite end users and customer contacts. Responsibilities span inventory control, material receiving and distribution, safety and regulatory compliance, system data integrity, customer communication, and continuous improvement. The position may also provide coverage for other roles and responsibilities as needed. Avantor’s Lab and Production Services team supports more than 500 customers across biopharma, pharmaceutical, educational, industrial, and high-tech industries with laboratory operations support and customizable solutions. The role is onsite in Santa Clara, California, and is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m. The stated hourly rate is $24–$29; the pay transparency section lists an expected annual pre-tax range of $49,000–$79,350, with actual pay potentially varying based on relevant factors such as experience and geographic location.

Requirements

High school diploma or GED required.
At least 3 years of experience in inventory management, material handling, warehouse operations, or supply chain in a laboratory, pharmaceutical, biotech, or regulated environment.
Experience with Microsoft Teams.
Proficient use of inventory management technology or software.
Experience with barcode scanning, warehouse management systems, and handheld data collection devices.
Intermediate proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data filtering, and proficiency with Outlook.
Understanding of FIFO, FEFO, lot tracking, and expiration management principles.
Familiarity with cycle counting methodologies, variance investigation, and root cause analysis.

Nice To Haves

Project management or leadership experience.
Experience with Lean Six Sigma tools, including 5S, value stream mapping, and root cause analysis.
Familiarity with CAPA processes and quality management system requirements.

Responsibilities

Conduct and lead cycle counting activities across assigned stockrooms and storage areas.
Investigate inventory discrepancies by tracing transactions, verifying physical locations, identifying root causes, and analyzing variance patterns.
Recommend and implement corrective actions for recurring inventory variance issues, including process adjustments and retraining.
Reconcile system records with physical stock and resolve differences within established timelines.
Prepare variance reports with root cause analysis and corrective action summaries for supervisors and customers.
Support internal and customer-led inventory audits by preparing documentation and escorting auditors.
Manage storage, handling, inventory control, and distribution of consumables, chemicals, solvents, and reagents.
Receive, inspect, and process complex or high-value shipments, including hazardous materials and controlled items.
Verify received goods against purchase orders, packing lists, and quality specifications.
Manage temperature-sensitive shipments, including cold chain validation and documentation.
Prioritize distribution of critical materials and process urgent and ad hoc material requests.
Oversee outbound hazardous-material shipments in compliance with government and carrier requirements.
Enforce chemical storage, handling, and labeling compliance with government and site-specific regulations.
Conduct periodic safety inspections of stockrooms, storage areas, and material handling equipment.
Lead or support investigations of safety incidents, near-misses, and spills related to inventory operations.
Ensure applicable GMP and GLP compliance in material handling, documentation, and storage activities.
Participate in CAPA activities related to inventory or material management findings.
Maintain training records and verify team members have current required certifications.
Serve as a safety resource for associates across bands, reinforcing proper PPE use and hazard awareness.
Execute complex ERP inventory transactions, including transfers, adjustments, reclassifications, and write-offs.
Generate and analyze inventory reports, including aging, slow-moving stock, expiration, and usage trends.
Troubleshoot intermediate system issues and coordinate escalated problems with IT support.
Configure and maintain barcode labels, bin locations, and item master data within established guidelines.
Support system upgrades, patches, and testing activities as needed.
Communicate inventory information, activity records, service-level metrics, and operational data to customers.
Explain or interpret information such as variance findings and corrective action plans.
Participate in customer operational meetings and present inventory performance data and improvement initiatives.
Respond to customer inquiries about material availability, lead times, and sourcing alternatives.
Build productive relationships with customer laboratory, procurement, and quality contacts; promptly escalate service delivery or customer relationship concerns to the Coordinator or Supervisor.
Identify inefficiencies in inventory control, storage management, and distribution workflows and propose or implement improvements using Lean principles and root cause analysis.
Provide technical guidance and hands-on training to associates on procedures and best practices.
Document and update SOPs as processes change or improve.
Participate in cross-functional improvement projects and site optimization initiatives.
Maintain current knowledge of inventory management practices, regulatory changes, and technology updates.
Act as liaison between onsite end users and customer contacts.
Provide coverage for other roles and responsibilities as needed.

Benefits

Medical, dental, vision, and wellness programs, with eligibility for medical coverage on day one.
Paid time off, company-paid holidays, and choice holidays.
Flexible Spending Account (FSA) and Health Savings Account (HSA).
Commuter benefits.
401(k).
Tuition assistance.
Employee stock purchase plan discount.
Optional coverage for critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance.
Peer recognition program with points redeemable for gifts and products.
Learning experiences to support career growth and success.