Onsite Administrative Assistant/ACAM - Part Time (Cinco Ranch)
About The Position
The Assistant Community Association Manager (ACAM) provides support to the Community Association Manager and General Manager in managing the homeowner’s association at the Cinco Ranch II community in Katy, Texas. The role includes administrative support for deed restriction violations, committee coordination, and other areas as needed. The ideal candidate has strong Microsoft Office skills, excellent communication skills, and close attention to detail. The position is part-time and onsite. It involves responding to homeowners, Board members, and vendors; maintaining records; handling association correspondence and files; supporting board materials and mailings; tracking deed restriction violations and agreement renewals; and assisting with research and coordination. The employee must be able to work effectively under deadlines and communicate clearly with residents and other stakeholders.
Requirements
- Associate degree required.
- At least one year of Homeowner Association (HOA) management experience required.
- Strong interpersonal, supervisory, and customer service skills.
- Ability to set priorities, plan, organize, and delegate effectively.
- Strong written and verbal communication skills and command of English.
- Excellent phone etiquette.
- Ability to work effectively under time constraints and deadlines.
- Ability to read, understand, and explain financial statements, including balance sheets, income statements, and general ledger.
- Ability to sit for prolonged periods at a desk and work on a computer; occasionally stand, walk, bend, or reach; lift or move objects weighing up to 10–15 pounds; and operate office equipment.
- Ability to work in a standard office environment with moderate noise levels and a standard schedule, with occasional extended hours as required.
Nice To Haves
- Previous onsite management experience is strongly preferred.
- Strong background in Microsoft Office.
Responsibilities
- Receive and respond to calls from homeowners, Board members, and vendors; follow through on requests and maintain records.
- Process and distribute incoming and outgoing office and association mail.
- Prepare and assist the General Manager with monthly Board packages and in-house mailings.
- Produce and track deed restriction letters based on site inspections and maintain active and resolved violation logs.
- Track expiration dates for association agreements, solicit renewal bids, renew agreements with current vendors when requested, assist with bid packet preparation, and ensure agreements are fully executed and filed appropriately.
- Set up files for newly assigned associations and maintain association files according to standard office procedures.
- Assist the Association Manager with researching resident requests and securing locations and dates for meetings.
- Proofread community correspondence.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
