Onshore Production Technical Specialist

Aon Corporation • Vancouver, BC

12d • Hybrid

About The Position

This Onshore Production Technical Specialist role is designed to drive efficiency and enhance key operations, making a significant impact on client services. It is a hybrid position offering flexibility to work virtually and from Aon offices in Toronto, Vancouver, or Calgary. Candidates must be legally authorized to work in Canada, as the role is not eligible for sponsorship. Aon's mission is to shape decisions for the better, protecting and enriching lives globally, fostering an inclusive team environment passionate about client and colleague success. The core function involves overseeing the issuance of various certificates, including Third Party Forms, Auto ID cards, and non-standard items like offline certificates of insurance, merge documents, and PlanetPress solutions. The specialist will assist in producing certificates, improve key processes within Aon Client Services, collect and report on Key Performance Indicators, prepare reports and plans, and facilitate efficient information sharing. The role also supports the development and implementation of quality control standards and provides operational and technical assistance to the Onshore Production team under supervision. This opportunity emphasizes Aon's United culture, teamwork, and a commitment to delivering exceptional service, professionalism, and expertise to clients.

Requirements

• Must have and maintain appropriate Insurance Broker's license or must obtain provincial license within 3 to 6 months of start date
• Advanced knowledge of functional area
• Knowledge of excel and merge documents
• Excellent oral and written communication skills are a must

Nice To Haves

• Some insurance experience and demonstrate forward-thinking abilities as well as being a self-starter
• Proficiency in French is considered a significant asset

Responsibilities

• Overseeing the issuance of certificates, including Third Party Forms, Auto ID cards and non-standard items including but not limited to; offline certificates of insurance, merge documents, PlanetPress solutions etc.
• Assists with producing certificates and helps improve key processes within Aon Client Services
• Collects and reports on important performance data (Key Performance Indicators)
• Helps prepare reports, plans, and other important documents
• Follows standard procedures and uses recommended tools to help share information efficiently between teams, clients, and partners
• Supports the development and use of quality control standards to ensure work meets company guidelines
• Provides support to the Onshore Production team by assisting with operational and technical tasks under supervision, helping to meet client needs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed