Online Tour Club Fitter

2nd Swing•Eden Prairie, MN

7d•Onsite

About The Position

2nd Swing is a unique, forward-thinking, customer-centric golf retail company that values its employees and fosters a positive, supportive culture. We offer vast exposure to the golf industry, a commitment to employee well-being, opportunities for impact, and a collaborative, flexible environment. The Online Fitting & Support team is crucial in providing a best-in-class customer experience for 2nd Swing's ecommerce customers. The Online Sales & Equipment Expert uses advanced golf equipment knowledge and personalized recommendations to help golfers make confident purchasing decisions. This role manages complex product inquiries, guides customers through custom equipment orders, and acts as a trusted resource for both customers and colleagues. This is a full-time, in-office position in Eden Prairie, MN, with weekend availability required. The ideal candidate is an experienced, certified fitter who is passionate about equipment, detail-oriented, and proficient with advanced fitting technologies. They can interpret complex performance data, clearly explain technical concepts, and create customized equipment recommendations for a diverse range of golfers. This individual will serve as a subject matter expert, support the training of other fitters, and help enhance the team's overall fitting standards.

Requirements

5+ years of advanced tour-level golf club fitting experience.
Competitive golf background, including collegiate golf experience or equivalent high-level playing background.
OEM club fitting certification from a recognized golf equipment manufacturer (ex: Ping, TaylorMade, Titlist, etc.).
Required TrackMan certification or equivalent manufacturer-recognized TrackMan qualification.
Advanced fluency with TrackMan and the ability to interpret detailed launch monitor data.
Strong working knowledge of Quintic, Foresight, and other golf fitting technologies.
Extensive knowledge of golf equipment technology, club construction, shaft performance, fitting variables, and equipment customization across major brands.
Demonstrated ability to translate complex fitting data into precise, personalized equipment recommendations.
Strong understanding of ball flight, launch conditions, and the relationship between equipment specifications and player performance.

Responsibilities

Conduct advanced online club fittings using detailed swing characteristics, ball flight data, and golfer performance goals.
Analyze launch monitor data to develop precise, data-driven equipment recommendations.
Apply advanced knowledge of club specifications, shaft profiles, head designs, loft, lie, length, grip options, and equipment customization.
Use TrackMan, Quintic, Foresight, and other fitting technologies to evaluate performance and guide fitting decisions.
Interpret complex fitting data and translate findings into practical recommendations that improve consistency, distance, accuracy, and overall performance.
Recommend equipment across major OEM brands based on detailed performance analysis, player preferences, and fitting objectives.
Guide golfers through advanced custom club orders and equipment specifications.
Handle complex fitting scenarios and provide expert guidance on equipment compatibility and customization.
Stay current on tour-level equipment trends, manufacturer technologies, product releases, and fitting methodologies.
Serve as a subject matter expert and provide technical guidance and mentorship to other fitters.
Share fitting insights, best practices, and equipment knowledge to support team development.
Identify opportunities to improve fitting processes, customer experiences, and the use of fitting technology.
Deliver exceptional customer service while building trust and long-term relationships with golfers.